Resolved! Email Templates Character Limitation
Hello,Is there a limitation on the maximum number of characters that can be used in the TO field of the email templates?Thank you!
Forum Posts
Retrieving the displayname of the approver who approved / rejected the request in email body.
In our solution, we have different processes for approval. Some of these processes have multiple levels of approval for access requests and enterprise roles.Since some approvers can be either groups or individuals, we need to use the provided variabl...
Resolved! Email Template configurations
Hi allI need to create an email template for access request notifications.1.How can I add the link in the email template to make it easier for the receiver to log in using link.Tried <${reviewLink}> didn't worked.
Resolved! Requested entitlement in tabular format in email template
Hello,We are sending email post submission of entitlement request for one of the application. To print all requested entitlements, we are using ${entitlementshtmltablerows} binding variable.It is printing all the group name in comma separated values....
Receiving a mail when a new duplicate is detected
Is there really no out of the box way to assign an email template to the duplicate management feature in Saviynt. So, every time a new duplicate arrives and needs handling, I would like to receive a mail.
Resolved! How to check endpoint name in "To" field of email template using if-else condition
Hi Team,We want to trigger email notification to different email address based on the endpoint name the task (New Account/Add Access) has been created for, we have tagged the email template at the endpoint level to trigger on task creation.In the "To...
Revocation Email is not getting triggered
Hi,Revocation mail is not triggered after revocation of account/entitlement through campaign.Any Suggestions on this.Please find below Email configuration and logs.TO:<% if (task.endpoint.id==262 || task.endpoint.id==1108 || task.endpoint.id==1106) p...
Need a binding variable to print first level approver username in email
Hi Team,I need a binding variable to allow the second level approver to view the first level approver in the email template.Can anyone please resolve this issue?Thanks,Srinivas
Sending Task Completion Email for Enable Account Task With Password to Delegates
Hi ,We have a use case where upon account creation, the password for the account should be sent to the user's manager and if manager is VVIP user and delegate/donotdisturbdelegate is set for the manager, it should be sent to the manager's delegate. I...
Notify certifier email template
Hi,What does below email template do? Whom does it send the notification to and when? This is under campaign.ThanksNidhi
Analytic Report - Group Emails by Username
Hi All,In global configuration, after enabling the feature of "group emails by username" for analytic reports. This is working as expected to group emails by username but found few observation as below:Usecase:Sending Delegation expiry Notification t...
Role owner Camapign: Consult for User and Roles
Hi Team,I have a requirement that in Campaign Consult option the email should include following details:1. The username who was consulted/Consulted Username2. The Role name which was consulted/Consulted Role nameCould you please help me to know the b...
how to send notification to secondary certifier
Hi, we want to send notification email to both primary and secondary certifier. The name in the email body should be of secondary certifier. I know there is binding variable but not sure how to use it. Please advise how the format should be in "TO" a...
Resolved! Attaching file in Access Approval Email Notification
Hi Team,We want to add the Comment and the attachment provided during submitting any request to the Access Approval email notification.In the Email template we are configuring ${request.comments} which is pulling the Comment along with the timestamp ...
How to send an email with multiple approvers as Cc after approval is complete
After the approval is completed during the access request, I want to send the approval completion email with all approvers as Cc.To achieve this, I created an email template using Saviynt Documentation as a reference, with the following values in Cc:...
Resolved! Can we use a substring in the email template for dynamic attributes
Hi Team,We are using below syntax to display the dynamic attribute of a disconnected application on task creation$ {task?.requestAccessKey?.collect{it.request_access_attrss.findAll{it.attributeName.toString().equalsIgnoreCase('FinCode')}.collect{it.a...
Resolved! Need old dynamic attribute in the email template during update account
Hi Team,WE are implementing a disconnected application. We have created dynamic attributes and are storing it in the customproperty of the account. We have an dynamic attribute - DocCode. The value of this is 'ABC' during creation of the accountOn mo...
Syntax to check multiple user Titles in To address of Email Template
Hello All,We have a requirement to check if user's title is not in any of below title's then only email needs to be triggered.Titles1. Director2. CEO3. CIO4. CTO5. EVP6. SVP7. VPPlease help me with syntax to be configured.Regards,Harish
Resolved! Changing Account Name is not automatically updating Email Address
EXPECTED FUNTIONA user's Account Name (sAMAccountName) and Email Address must always be in sync and match. In the Update User Request screen, Email Address is read only and when Account Name is manually updated, the beginning of the @corelogic.com ad...
Resolved! "Email Template Binding Variables" to update the email with Year as current year in Campaigns
Hi Team,1. Can you please help me to share the "Email Template Binding Variables" to update the email with Year as current year.for e.g. I am going to configure below email notification for Campaign creation, but the subject line is having 2024 as th...
Email is Not Triggered From WorkFlow
Hi Team,I've attempted to initiate an email notification from the workflow, but it seems the email isn't being triggered. I've included an image of my workflow, and I'm currently using a basic email template for testing purposes. Email is successfull...
Specify the manager of the person who created the user in the email template.
The follow is data model of example.===username : xxxcreatedby : yyy===We create user via registration form, and user's information are above.And when user is created, task is created for createaccount.After completing this task for creating an accou...
Error While Test connection: Failed messages: com.sun.mail.smtp.SMTPSendFailedException
Hello Team,We are under the configuration of SMTP mail server and getting following error while doing test connection.Please find the error while doing SMTP test connection:Error While Test connection: Failed messages: com.sun.mail.smtp.SMTPSendFaile...
Resolved! Campaign email templates Binding Variable
Hi Team,Could you please let us know the binding variable to obtain the consulted Account or entitlement into the Consult email template.we have used below variable to obtain but getting the error.${campaign?.entitlement_valueKey?.entitlement_value}$...
Question re: email for "(ApplicationDataImportJob) has been blocked and skipped" notifications
Hi,I've searched the docs and forums and have not found where the "To:" email for the "...(ApplicationDataImportJob) has been blocked and skipped" notifications is set. I am receiving this notification to my email, and the "From:" address is the one ...
Images in Email
Hello Folk,We just upgraded to EIC and heard that we can directly upload it.I am able to upload with successful response but I don't see the file If I refresh the page.also I found another thread that I can still use it, but I got a broken icon in th...
Resolved! print task updatedate in email template
Hi Experts,We have to print task updatedate in email template when remove access completes. we have added email template at endpoint level.We tried below attributes but didn't work${tasks?.updatedate}${task?.updatedate}please let me know if any other...
Send Email Notification on specific events
Hi,Is it possible to configure email notifications on the following events :1. Disabling an Organization2. Disabling an Endpoint3. Removing the Endpoint association from an OrganizationBest Regards,Varun
Resolved! Oauth Email configured but save & test showing error CompactToken parsing failed error code: 800492
Hello Team,I have configured SMTP on Fresh Environment, and save & test shows following error, I suspect some permissions issue from Customer side however, customer denies same , I want to know the steps to resolve,. As far as I know , he configured...
Update user request email to assignee
Hi Team,I am creating/updating users in Saviynt using user update form.My requirement is when we update any user attribute in user update form mail should trigger to approver with updated attribute details.I have attached the email template in user ...
Analytic report triggering empty attachment -- reopening
Hi Team,I had raised a concern before that even with 0 records the analytics report the mail is being triggered with empty attachments.I have implemented the solution suggested by forum. <%if (totalRecords.equals(0)) print "NULL" else print "${owner...
Resolved! Email Template Conflict Count
I am trying to set up an email template for analytics that includes the report name, report description, and conflict count. The analytic returns 42 rows, but it will not send the email out if I am including ${ANALYTICSDATA.size()} in the body of the...
Resolved! Notification is not getting triggered after completion of tasks global configuration
Hi Team,Use Case : Triggered the notification after completion of tasks.Implementation : I have configured notification in global configuration but after completion of tasks , notification is not getting triggered.Note : I have used same template fo...
Resolved! print all entitlements when remove access complete
Hi Experts,we have requirement to print all entitlements when remove access complete for one application and we have added email template at endpoint level to trigger when remove access complete.I tried with below binding variable but it's printing o...
Resolved! Binding variable ${userEmail} doesn't work in EIC v23.6. Any alternate variable?
Binding variable ${userEmail} doesn't work in EIC v23.6.We have analytics where there are records for each user. The mail doesn't go out to the users when we use ${userEmail} binding variable.This was working fine in 5.5 SP 3.8 and stopped working wh...
Create an additional form in Access Request process
Hi,In the Saviynt client implementation we are developing we have several AD groups of users, which are defined as entitlements of the broader Application AD. When requesting access for another user to one specific AD group, we would like to ask the ...
Can we sent email from Saviynt with high priority
Hi All,Got a requirement from customer to sent some emails with high priority label, let me know if it is possible while creating email template.
Email not getting triggered for two different revoke access tasks
When we are trying to remove multiple entitlements from a user for an application the remove access email is only getting triggered for the first entitlement that is selected during revoke access and for the second one there is no email triggered.
Email address is not getting updated based on the AccountName
Hi Team, The Account name is not getting updated if we update the users first or last name. Based on the update on names, Account name should be updated and email address should be generated based on account name. Steps to replicate: Login to : ...
Resolved! Add Data Classification before sending email from Saviynt
Hi Team,Does Saviynt supports below?1. Adding Data Classification as "Confidential" while sending email from Saviynt.2. Restrict forwarding of emails.If above is supported then please provide the link of the document regarding how to achieve the same...
Syntax error - WinPS Connector
Hi Team,I have copied the same code from https://docs.saviyntcloud.com/bundle/WinPS-v2021x/page/Content/Best-Practices-for-Configuring-PowerShell-Scripts.htm :{ "CREATEACC":[ "script=\$pw = convertto-securestring '${PSSCRIPT_PASSWORD}' -asplainte...
Resolved! If else condition in email template body not working with dynamic variable
Hi Team,We want to put a check in the email template body that if this parameter ${service_accounts_list} returns any value then print the same value else print some message. We are using the below code but it is not working.<% if (${service_accounts...
Resolved! Create generation email rule via dataset
I am creating generation emal rule.I put all the old addresses and usernames in the dataset(follow picture), and prepend 'old' to emailaddress if the user's username is in attribute2 (username) of the dataset.Otherwise, just username@domain. For exam...
Resolved! Create Email generation rule
I want to create an emailgeneration rule along the following requirements.1. Connect user.lastname and user.firstname with concat.concat(user.lastname, user.localname, @domain)2. If looking at dataset (name=oldemail), set displayname if there is a du...
How to configure email notification for downloads
How to configure email notification for downloads:I tried setting an email template in preferences in Global Config but that doesnt appear to be the correct place and there is no other documentation for this.
Resolved! Email notification for managers manger is not working
Hi Team,I am trying to sent email notification to approvars manager with the variable ${assigneemanager}. But, emails are not getting sent when we use ${assigneemanager} in the template. Any solution for this?
Trigger One email for Connected and Disconnected app
Hi,I have created one connected app with (Connection/SS/endpoint) and disconnected app with only connection. I have added connected and disconnected app connections one security system as below.Once the any user request to this endpoint it has to cre...
Security system email templates not working for ZOOM application
Hello Everyone, I've integrated zoom application with saviynt OOTB connector . I want to send mail once the disable account task gets created in pending task. I'm configuring email template as follow. Still I'm not receiving any email. Please guide f...
Send email after 3 days of users joining
Hi,There is a requirement to sent email notification to all new joiners after 3 days of their joining date.Any suggestion to implement this?
Ownership update notification is being triggered without any owner update
Hi,The requirement that we have is this - whenever primary group owner leaves the organization then group ownership should be transferred and an email should be sent regarding the ownership change. And for this we have configured a user update rule t...
