Announcing the Saviynt Knowledge Exchange unifying the Saviynt forums, documentation, training,
and more in a single search tool across platforms. Read the announcement here.

Forum Posts

Resolved! Base64 Image Embed in Email Template

Is it possible to embed images using base64 images in HTML for Saviynt emails?I've tried <img width="150" alt="" "data&colon;image/png;charset=utf-8;base64,*base64datahere*> but it doesn't render when it gets to the email client.I can add link-based ...

JohnLawson by Regular Contributor
  • 404 Views
  • 1 replies
  • 0 kudos

Resolved! [Email History Job] Error Sending Emails When Active Delegation Exists For Terminated User

Hi Team,Let's say delegation is set up for a user A with delegate as User B from Jan 1st 2022 to Jan 1st 2024.So any requests assigned to User A, then User B will also get the approval emails & can approve the requests.Let's say On April 5th, 2023, t...

Sivagami by Valued Contributor
  • 821 Views
  • 2 replies
  • 0 kudos

Password notification trigger for new joiners

Hi all,We would like to trigger password email notifications for our new joiners based on the start date of the user.In our existing configuration, we have password notification being set to trigger upon task completion( at the primary AD endpoint le...

sundas7 by Regular Contributor II
  • 428 Views
  • 1 replies
  • 0 kudos

Resolved! View create/update user request - getting ACCESS_APPROVERSKEY in email template

Hello,We want to send an email to the manager when a new user is created with a link for the approval request.This is an example of how the link look like.https://URL.saviyntcloud.com/ECM/workflowmanagement/viewcreateupdateuserrequest/526?jbpmactivit...

Resolved! Sending Accounts attributes in an Email

Hi,We are triggering an email on successful provisioning of an account. We have created an email template and attached in the End Point - On successful task completion.We are not able to get the account attributes in the mail body. We have tried synt...

kollusunil by New Contributor III
  • 1309 Views
  • 7 replies
  • 0 kudos

Conditional Email Template Subject - issue

hi,We are trying below condition  in the email template subject but  its printing as "no subject",whats wrong in below ?Your Access Request (<% if (task.entitlement_valueKey.entitlement_value.toString().startsWith("CN=nokiaenroll") print "${task.enti...

IAM_99 by Regular Contributor II
  • 767 Views
  • 2 replies
  • 0 kudos

Issues with Saviynt v2023 post upgrade

Hi team,After recent Saviynt dev environment upgrade to version 23, a problem in the SMTP settings was detected during regression testing. Password in SMTP configuration is removed automatically after some duration.We need to urgently resolve the iss...

sbidarkote by New Contributor II
  • 428 Views
  • 1 replies
  • 0 kudos

Term and Zero Day Limit Notifications

Hello,Is there a way to trigger notifications/alerts when we've reached term or zero day limit on user import? My understanding is that task are not even generated at all once we've gone over the threshold, so having some form of notification would b...

GOE by Regular Contributor
  • 576 Views
  • 2 replies
  • 0 kudos

Email not triggered for approval request

Hi ,i have created a workflow and email template to notify user manager when user request for access.But emails are not triggering to user manager.what might have went wrong. there are Request approval email and request reject email config guide in s...

Email Template is not working

Hi team,The below-commented code which is marked as bold only in that portion is not working.Error is:Please let me know what I'm missing.Dear ${assignee.firstname} ${assignee.lastname}<span>,<br><br></span><span>The access request below is assigned ...

Gopi_0-1678725979120.png
Gopi by New Contributor III
  • 626 Views
  • 4 replies
  • 0 kudos

Receive Email config attributes

I am trying to configure the Receive Email configuration using Oauth, however, getting error "java.lang.NumberFormatException: For input string: "" after running the IncomingMailARSJob   From the Office 365 admin I received these values: AppID, Objec...

SantoshS_0-1678494485265.png
SantoshS by New Contributor
  • 373 Views
  • 1 replies
  • 0 kudos

Sending Email to User Group

We want to send email to a user group (ITServiceDesk) upon creation of AD Account.We added email template in the endpoint task completion. And passed below in the "to" field of email template :${com.saviynt.ecm.identitywarehouse.domain.Users.findAllB...

routf by New Contributor
  • 775 Views
  • 4 replies
  • 0 kudos

Email Lookup in AD

Hi Guys,I have a requirement to do an Email Lookup in AD, Before Generating a Unique email in the Saviynt. Not sure how we can achieve that. We are just importing the users from specific OU. But we have to create a unique email from the whole domain.

sppnra by Regular Contributor
  • 634 Views
  • 1 replies
  • 0 kudos

Analytics Email Template - User Update Form URL

Hello,We are working on creating an analytic which will send an email to the users manager when a users customproperty11 is blank. In the email template, we want to include a direct link to the page, 'update user request'. So that way the managers re...

sab2 by Regular Contributor
  • 357 Views
  • 1 replies
  • 0 kudos

Email Server Settings

I am are trying to configure the email server settings in Saviynt V2021.  I need the IP address sending the email to be an internal IP (I have the SC2).  I will whitelist the IP address, but I prefer not to require authentication.  How can I configur...

gtownsend by New Contributor
  • 480 Views
  • 1 replies
  • 0 kudos

Resolved! Email Template Body is not updating

Hi Team,We are trying to update the BODY content, but after clicking on the Update Button, it reflects the previous data.OLD:Trying to Update:OLD result:Expected result:We are expecting tabular format data. And also when we tried to add the center ta...

biswajitoram_0-1676997184080.png biswajitoram_1-1676997412996.png biswajitoram_2-1676997494974.png biswajitoram_4-1676997578321.png