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Knowledge Base Articles

Freshdesk API for Integration

Question We are trying to perform the POC for Freshdesk integration. Old Documentation Portal URL:  https://saviynt.freshdesk.com/support/solutions/articles/43000660664-freshdesk-integration-guide  New Documentation Portal Link: - https://docs.saviy...

Feasibility Check - Managing AD computer objects

Question:  We have a requirement to manager AD computer objects via Saviynt. Kindly confirm over the feasibility of below use cases via ADSI or AD connectors.    - Import of Computer Objects as accounts. - Provision Computer Objects into AD security...

SB by Saviynt Employee
  • 665 Views
  • 2 comments
  • 0 kudos

Saviynt servicenow app errors on test connection

The Problem Statement:We are configuring the Saviynt IGA app in Service now and when running a test or saving the connection configuration, errors are generated but we receive a successfully connected to the ‘Saviynt Service’ message.Error - Not allo...

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pruthvi_t by Saviynt Employee
  • 1087 Views
  • 4 comments
  • 1 kudos

What is Privileged access?

Privileged Access Management (PAM) is the discipline for managing human or machine accounts which have elevated levels of entitlement to platform, system or application resources. It allows organizations to secure their infrastructure and applicatio...

Pravin by Saviynt Employee
  • 482 Views
  • 1 comments
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Create Connection for CPAM

Connection refers to the configuration setup for connecting to target applications. You create connections by specifying the connection parameters. Because connection parameters are different for different connection types, connections are the subset...

Pravin by Saviynt Employee
  • 857 Views
  • 2 comments
  • 0 kudos

Writeback user's information to Workday (REST Connector)

SymptomsRequirement is to writeback email from any Saviynt's attribute to Workday. The workday endpoint is a REST endpoint because the email is being written back to a custom object on Workday which cannot be updated through SOAP API.DiagnosisThe use...

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SB by Saviynt Employee
  • 904 Views
  • 3 comments
  • 0 kudos

Oracle EBS SOD Exclusion

Exclusions for SOD can be handled in two waysAt the targetIn the SOD ruleset at a SOD function levelExclusion at Oracle:Each Oracle E-Business Suite product is delivered with one or more predefined menu hierarchies. System Administrators can assign a...

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sai_sp by Saviynt Employee
  • 387 Views
  • 0 comments
  • 0 kudos

Customizing the user interface to reflect branding through banner color changes for EIC.

Pre-Requisites:Permissions Required for User Interface Customization. Your SAV roles must have specific permissions to customize the UI on the User Interface Branding Configuration page.  Action                                                        ...

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Delete SalesForce Account via SalesForce Connector

QuestionWe're developing a SalesForce connector for the client and we want to know if there is a way to implement the functionality of delete account from Saviynt to the target application via SalesForce connector.Actually it looks there isn't a way ...

RakeshMG by Saviynt Employee
  • 602 Views
  • 1 comments
  • 0 kudos

Active Directory Connection Failure

SymptomsActive Directory connection failure with error: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested targetDiagnosisTh...

Campaign Stuck in Launching State

SymptomsCampaign not moving from Launching state to Preview / In progress state.DiagnosisThis issue can happen when there are multiple campaigns in progress or the campaign has large data for review.SolutionUpdate the ES timeout configuration to mini...

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prasannta by Saviynt Employee
  • 1584 Views
  • 5 comments
  • 0 kudos
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