Community Knowledge Base

Mapping Data in JSON based on date type response from target application field

Symptomswe are developing ImportAccountEntJSON we have a requirement such as handling the status(Active/Inactive) in the JSON, The requirement is if enddate as 01/01/4000 then Active and if enddate is less than current date then it should be Inactive...

Getting file import error uploading database driver

SymptomsDriver file upload failed.Getting the following error in v2022: Getting the following error in v5.5: DiagnosisFile size is larger than 10mb file size limit currently configured.SolutionGo to: Settings > configuration files > external.properti...

Account name gets changed when disableAccountJson is triggered with "ManuallyDeleted"

SymptomsWe are setting accounts to "Manually Suspended" in Saviynt. The status change is working as expected but the account name is also getting changed after the Disable account task has been completed.Logs will show 2022-12-22 10:07:23,689 [quartz...

Salesforce connector, Error during setup - Access token is not generated successfully

SymptomsDuring the integration with Salesforce, you may come across the following error2023-01-11 16:36:18,051 [http-nio-8080-exec-8] DEBUG provisoning.SalesForceProvisioningService - Access token is not generated successfully2023-01-11 16:36:17,510 ...

Getting error while AD provisioning ( Create Account Task)

SymptomsActive Directory Create account task in saviynt results in an error after running the provisioning job.Error DetailsExample 1Checking DN for CN=lastname\, firstname (firstlast),null.Error while searching for DN-CN=lastname\, firstname (firstl...

Saviynt Active Directory Connector supported versions

SymptomsThe Saviynt AD connector documentation states the AD version supported is 2012 and 2016. My customer has a requirement to upgrade their AD infrastructure from 2012 to 2019. In view of this I wanted to know if the current connector will be sup...

Azure AD Group Management- Group Owner Assignment

Symptoms:1. when we are creating AAD group and assign the owner , for which endpoint we are trying to create AAD group under that same endpoint owners AAD account also should be present.2. In this case you are trying to create AAD group under AZURE ...

ODBC support for DB Connectors

SymptomsQuestion : Can you please confirm if Saviynt supports ODBC connection?DiagnosisSolutionThis is possible using the db connection with JDBC-ODBC bridge driver. This is mentioned in the Database Connector documentation linked below. https://docs...

Active Directory Connection Failure

SymptomsActive Directory connection failure with error: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested targetDiagnosisTh...

Handling Closure of Task in CreateTicketJson for Ticket Based Provisioning based on User Status

SymptomsConnection type: RESTApplication name - Ex: Ariba Requirement : It is a ticket-based Provisioning application, when user request Ariba application it should not create ticket in target and the task status should be auto complete in Saviynt.an...