Saviynt Forums

saikanumuri · 09/06/2023

Use CaseIn an Entitlement Owner campaign, how do I identify the entitlement owners who are also self-certifiers?Who is a Self-Certifier?If an entitlement owner of an entitlement (E1) has E1 himself/herself, which implies that the certifier qualifies ...

saikanumuri · 07/17/2023

Short DescriptionThis document provides an overview of the best practices while configuring the SMTP to offer a seamless experience to the end users and avoid email failures.Applicable version5.5SP3.X & 2021 & LaterDetail best practiceEnsure the Rate...

saikanumuri · 07/17/2023

TitleSingle Sign-on Best PracticesShort DescriptionAs SSO setup is key while starting the IGA Journey. This document provides an overview of the best practices while configuring the SSO to offer a seamless experience to the end users.Applicable versi...

saikanumuri · 07/10/2023

Short DescriptionThis document provides an overview of best practices for schema import jobApplicable versionV5.5sp3.x & EICDetail best practiceEnsure to keep the schema file clean as the import picks up all the sav files present in the location duri...

saikanumuri · 06/21/2023

Use CaseSaviynt Users were linked to old/inactive ServiceNow users because of incorrect User Link Properties. The User Link Properties are now updated. However, the links are not getting updated.There are 2 users in ServiceNow with the same email ID,...

saikanumuri · 12/29/2023

Hi @Rosemary You should be able to delete the users that were imported from Saviynt by navigating to All -> SaviyntIGA -> Users.

saikanumuri · 12/29/2023

Hi @sampath18 Thanks for reaching out. Currently, we only support refreshing the access token and the refresh token should be set to never expire in Saviynt.I would recommend opening an enhancement request in the ideas portal.https://ideas.saviynt.co...

saikanumuri · 12/06/2023

Hi @Jari_K ,Thanks for the analysis. The script cannot be modified and I would recommend raising a request in the ideas portal.https://ideas.saviynt.com/However, as a workaround, you can import the ApplicationRoles as Enterprise roles using CSV uploa...

saikanumuri · 11/30/2023

Hi @Jari_KThanks for reaching out. For #1, Currently, it's not possible to hide the roles based on the requestable field. however, as a workaround, you can define the condition in the workflow and auto-reject the request if the role that has requesta...

saikanumuri · 11/21/2023

Hi @mbh_it 1. You will need to download the Saviynt App from the ServiceNow App Store and install it2. App Data will be stored on ServiceNow DB and you will need Saviynt Service Account with necessary API privileges to establish connection between Sa...

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How to identify self-certifiers in an Entitlement Owner campaign

SMTP Best Practices

Single Sign-on Best Practices

Schema based/File based Import Best Practices

How to re-evaluate user link properties for ServiceNow App incase of incorrect / updated mappings

Re: How to re-evaluate user link properties for ServiceNow App incase of incorrect / updated mapping

Re: Connection issues for Saviynt App integration in servicenow

Re: Account Name Generation Logic in SaviyntApp in SNOW

Re: Saviynt App for ServiceNow does not honor requestable value for roles?

Re: How to get the application and their access from ServiceNow

Re: Service Now calling Saviynt API Frequency

Re: Saviynt App for ServiceNow unable to remove ac...

Re: Updating attribute in Users table

Re: ServiceNow Instance Clone - Best Practices?

Re: Create request api call is failing for new acc...