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Hi Saviynt Team,I have a use case where i need to check the arstask status and then populate one CP. So I'm just wondering if we can use the ARStask table and join with user table in the PreProcessor query. if yes, if you can give me a sample that wo...
Hi Saviynt Team,We are creating a ticket in servicenow for Movers, if they change some certain fields. Now we have a requirement where if someone changing the department and we have created a ticket and its in Pending Provisioning state. We got one m...
Hi Saviynt team,I have a use case where i need to store the new termdate in another CP if it gets changed. I'm trying to use PREPROCESSQUERIES to do that but I'm getting the below error please let me know what I can modify in my query to change thate...
Hi Saviynt Team,I m not able to pass the enddate if the employeeclass is contingent worker. its going to the else condition every time and populating termDate in the target field.\"u_leave_date\":\"${if(user?.employeeclass.equals('Contingent Worker')...
Hi saviynt team,We have an issue where we cannot retrieve the RITM ticket number from the ticket. in ServiceNow, we have created a custom table. where we are creating a ticket and once we create a ticket. RITM number is generated which gets stored in...
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