Question : How to handle a scenario where the entitlement owner wants to reassign the assigned entitlement owner certification for a particular entitlement to a different owner. Answer: An entitlement owner can reassign the entitlement and attached...
Use Case Users converted from contractor employee should be provisioned birthright access access as per employee and contractor access given as birthright access for contractor type should be removed.Pre-requisitesSame user record should be updated i...
Question: we are using service saviynt connector for service now (as a ticketing system) this is a Rest API based integration. Service now is suggesting not to call Servicenow API for getting status of tickets( which is userd to close tasks in saviyn...
Use CaseOnly one email per request should be triggered with all the access(including child access details), user and dynamic attribute details of created tasks on completion of approval workflows. Pre-requisitesRequest approval and task creation is w...
Question:We have requirement to integrate service now with Saviynt IGA.Use case is ServiceNow need to connect to IGA and fetch the user details. Pls let us know is there any APIs available in Saviynt IGA which ServiceNow can consume to get the use...
