Email Template Body is not updating as uploaded

New Contributor III
New Contributor III

Hi Team,

We are trying to create a new email as well as trying to update the older one too. But it seems it's not updating content as we are uploading the HTML script.

For example, if we try to upload a script having some tag like the center tag, after saving it Saviynt automatically removed the center tag. 

Sometimes it will save as you expected but it's showing the proper content as per the script. For example, if a center tag is added with a logo then it's not coming center of the email content.

And we have tried to update the email template by writing the content on the email template itself. 

Could you please help us to verify if is there any issue with the SV version or if are there any restrictions?

Also is there any solution to fix this issue?


Saviynt Employee
Saviynt Employee

This request needs deeper analysis, request you open FreshDesk ticket with support team and add this forum link as reference.


Rakesh M Goudar