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Security system email templates not working for ZOOM application

rahulyadav
New Contributor
New Contributor

Hello Everyone,

I've integrated zoom application with saviynt OOTB connector . I want to send mail once the disable account task gets created in pending task. I'm configuring email template as follow. Still I'm not receiving any email.

Please guide for this issue

rahulyadav_0-1699264541229.png

I'm attaching body of email template below

rahulyadav_1-1699265216978.png

rahulyadav_2-1699265273496.png

Thank you!

[This message has been edited by moderator to mask email address]

3 REPLIES 3

SumathiSomala
All-Star
All-Star

@rahulyadav did you try by enabling below config in global configuration

SumathiSomala_0-1699266413780.png

hope mail will be triggered on disable account task completion.

 

Regards,
Sumathi Somala
If this reply answered your question, please Accept As Solution and give Kudos.

rahulyadav
New Contributor
New Contributor

Thanks , It's enabled and I've tried to trigger on disable account task completion as well . Still not working.

@rahulyadav 

SumathiSomala_0-1699269015410.png

Email action should be task complete . Did you change and tried?

Also check the logs

Regards,
Sumathi Somala
If this reply answered your question, please Accept As Solution and give Kudos.