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Forum Posts

Resolved! unable to add $ symbol in email template

Hi All,Unable to add $ symbol in email template. We are trying to send email with the body like mentioned below.Hello ${user.username}You are required to login with initial password, to create a password please follow the below steps.$First 2 letter ...

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kmashwini by New Contributor III
  • 277 Views
  • 2 replies
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Email filter by user employee Type.

Hello, I am trying to send an email using a filter in the "To" field which will allow me to send an email based on employeeType. Below is the filter I am trying to use but I am uncertain if the syntax is correct. Does capitalization matter? Any help ...

ewalton by Regular Contributor
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Resolved! Inactive/Dormant Account Email Notification

The objective is to get users whose login is more than a specific period of time and notify the user's manager that the user hasn't logged in for some time, and need to get info from managers weather the account needs to be active or needs to be deac...

Asd by New Contributor
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  • 1 replies
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Actionable Email - Azure Ouath

We are setting up actionable email approval with Microsoft Azure ouath   We have provided SPN access to read mailbox but we are getting access denied error.{"error":{"code":"ErrorAccessDenied","message":"Access is denied. Check credentials and try ag...

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Resolved! Deep Links in Certification Emails

When I use the "Managing Email and Templates" Documentation examples to create Certification deep links in the email templates, I am landing on the Operations Not Allowed page.  The hyperlink in email matches the page itself when I navigate manually ...

Emails are keep triggering

Hi Team,We are observing one issue in latest EIC version that Emails are keep triggering to the recipient even if the request or Campaign is already completed. This is happening for only for few emails only and not all.Ex: Request is submitted, and w...

AravindK by Regular Contributor
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  • 7 replies
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Encountering error in email

Hi there,I am working on email templates but for some reason the email is not getting send to the manager. I am facing below error in the logs. Can someone pls explain me how can I resolve this error?javax.mail.SendFailedException: Invalid Addresses;...

Email Templte 'To' recipe logic

Hi Team,I Have requirement based on customer value need to send mail , as of now secondarymanager email id saving in cp7 value. i need include exiting logic. could help on this issue please?secondarymanager=cp7vendormanager=cp59Current working synata...

CR by Regular Contributor III
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Add task owner to email template

Hello,I would like to create the below email template but for the "To" field, I want it so it will go to the task owner (the task owner may be a user or a user group). That way I can create one template for multiple applications rather than hard codi...

IAM by New Contributor III
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Resolved! Number of Threads in Email History Job

Hi Team,We are planning to migrate our Saviynt version to 24.2. Currently we are in the version 23.11. While going through the release notes, I came across the field "Number of Threads in Email History Job" under Preference module of Global configura...

Debankita by New Contributor III
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  • 1 replies
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Resolved! Campaign reminder emails

Hi Team,I am new to the campaigns, We recently faced an issue so wanted to know if its the correct behaviour. We have configured reminder 3 email templates. So if the user/certifier takes the action on first email then certifier shouldn't receive fur...

Harsha by Regular Contributor II
  • 203 Views
  • 3 replies
  • 0 kudos