Trigger One email for Connected and Disconnected app

[ShyamSrisailam]

Hi,

I have created one connected app with (Connection/SS/endpoint) and disconnected app with only connection. I have added connected and disconnected app connections one security system as below.

Once the any user request to this endpoint it has to create an account in target and at the same time it has to create a ticket which is working fine but when it goes for manager approval, manager is getting 2 emails with same content. Since we mentioned 2 apps in Connection and ServiceDesk Connection it is sending 2 emails.

Is it possible to send only one email for manager approval?

[rushikeshvartak]

Connection has nothing to do with workflow. how frequent your email job is scheduled 

[ShyamSrisailam]

Currently we are testing in DEV and the job was not scheduled. But I ran the job only once then it triggered 2 emails with same body and TO address/FROM address as same.