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taskIds variable in CreateTicket JSON

afauquem
New Contributor III
New Contributor III

 

Hi,
I try to retrieve the taskIds values of an ARS in HelpDesk Connection (CreateTicket JSON). I juste use this to try : "httpParams":"{\"Ids\":\"${taskIds}\"}",
This variable works with my other endpoints so I don't really understand the problem. The only difference between the different applications is that this one is a connected application (provisioning through Salesforce Connection and Helpdesk connection) and the other ones are disconnected whith only a helpdesk connection. However I am using this variable in the helpdesk connection and this is the same helpdesk connection for all endpoints, so it should work ?

Thanks for your help

2 REPLIES 2

Raghu
All-Star
All-Star

you can try below's

1. \"Ids\":\"${taskIds}\

2. "Id":"${arsTasks.getId()}"


Thanks,
Raghu
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rushikeshvartak
All-Star
All-Star

Refer https://forums.saviynt.com/t5/identity-governance/createticket-json-binding-variables/m-p/78999#M505...


Regards,
Rushikesh Vartak
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