Forum Posts

New Account Provisioning Threshold

Hi,We had a situation arise where a few new accounts were not being provisioned due to them already existing in Active Directory. Other new account tasks came through and were also not being provisioned despite not existing in AD, but once the older ...

msteeves by New Contributor II
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Unable to get Ticket Status from SNOW to Saviynt in Disconnected application Integration

Hi Team,I have implemented one disconnected application using service now as ticket management system. SCTASK is successfully created through CreateTicketJSON and SCTASK properly completed by app team. Post that TicketStatusJSOn is unable to get tick...

Rajesh_IAM by New Contributor II
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Duplicate email sent for Disconnected application - Create Account, Add Access and remove account

Hi Team,We configured notification at  disconnected application endpoint on task creation event. We have to configure notification at endpoint only as this application is part of enterprise role. Hence unable to attach notification at application wor...

sbidarkote by New Contributor II
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Removing Existing Entitlement

Hi Folks,We are trying to add entitlement dynamically using technical rule, in Entitlement Type we have selected to create removal task for existing entitlement for the endpoint, but it doesn't work when the rule runs it only creates Add access task,...

n1khil by New Contributor
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Resolved! Saviyntapp in SNOW Request Process

Hello,After opening a catalog request in the Saviynt app in SNOW, at what point does that request gets into Saviynt? As a note, the request and approvals are done in SNOW. So does Saviynt immediately open a corresponding request in the ARS page (for ...

GOE by Regular Contributor
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Resolved! Even after the object is being created in target, task remains in pending tasks

Hello,Hope you're doing good!We're facing one issue while processing new account and add access tasks. When tried to give taskkeys for new account and add access tasks it creates account in the target but task remains in pending tasks only and add ac...

Update ServiceNow request/task from Saviynt

Hi,We have a use case in our project to update ServiceNow tickets/tasks. When an enterprise role is requested, add access tasks get triggered for the entitlements part of the role. I am aware that we can create corresponding tasks in ServiceNow whene...

aksharkay by New Contributor
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Resolved! Global Config Changelog

We have a need to view a history of when and by who changes in our global configuration were made.  I do not see a view history option within Global Config.  Is it possible to see a history of config changes?If not, this is an oversight and an audit ...

Resolved! SOAP connector how to execute grant access tasks based on entitlement type

HelloIn my use case, I have two entitlement type as "roles" and "groups". In the enterprise role that provides these entitlements we are going to have 1 role and multiple groups. The roles have one authority profile links with them. so roleA will hav...

Resolved! Conditional Certifying & Future Revoke Test

Hi - looking to understand if this is the desired functionality for the following scenario:We observed in a User Manager certification, where a role was conditionally certified to be revoked on a future date, the pending task was created to revoke on...

kfoley1 by New Contributor III
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Create task when Access expires

Hi Everyone,I have another question:We have 2 disconnected applications/ systems in customer's environment.When a users access / entitlement expires due to reaching the enddate cutomer specified when requesting this, how do we create remove access ta...

fouriefb by Regular Contributor
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Resolved! Update user is not working

Hi Team,We are trying to write back email of the users which is created via Saviynt to Success Factor(HR system). For this we are using Update user task/Json which we got from Saviynt documentation(we removed our URL).But when we trigger WSRETRY job ...

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Jaya by Regular Contributor II
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Sav4SavREST disable account success message

Disable account provisioning tasks remain in the pending task list after successful provisioning.Values returned from api are:statusCode: 200,"message":{"errorCode":"0","message":" User Updated Successfully"}I included the same under successResponses...

flegare by Regular Contributor II
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revoke email template for temporary access

Hello Team, I was writing an email template for notification of revoke of Temp access. I was using ${task?.source} to distinguish the revoke types. But I realized that I can't pick the revoke task from the temporary access among the whole revoke task...

Joon by Regular Contributor
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Resolved! How to stop a dead job?

Hello,I have a job running for two days but nothing executed. it is dead and block running at next execution of scheduled hourly job.How can stop it totally in order to run it at next scheduled time?Thanks

alc by Regular Contributor
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Resolved! Why the assignedFromRule column is empty for a task that is triggered by technical rule?

Hello Saviynt Expert,I have created a technical rule to assign an application account to a new user. I expect the arstasks table for this request will set assignedFromRule with the rule id /rulekey which triggered this event.However, when I search th...

alc by Regular Contributor
  • 7 replies
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