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Hi,We have a trigger chain job that has 6 different jobs (imports and analytic jobs). Our problem is that the trigger chain always skips the fifth job. But when we run the fifth job manually/individually it works just as expected. We also can't reall...
Hi,One of our clients has noticed that every time, if there's the need of, restarting VPN or restarting SC2 client it makes the connection break. First time this was resolved by updating the DNS on SC2 client side.And the second time the connectivity...
Hi,We are using the saviynt app in snow and noticed an issue with the functionality. When end user requests e.g. enterprise role from snow, before the request is approved in Saviynt, there is a possibility for the user to cancel their own request. T...
Hi,
We have been building snow ticketing integration and noticed some strange behaviour. See below for explanation of the issue.
When two tasks are generated as a part of same request or rule, then only one task gets provisioned as a ticket, with som...
Hi,We have a request from customer to include entitlement owners name in the email body that is sent before approval of the request. Entitlement owner is not the assignee either in this case.Task: Include entitlement owners name (firstname + lastnam...
The problem is that the job was working in this exact order before we changed the trigger chain jobs cron expression. And no other jobs are running while this trigger chain job runs so it is also not a case where two jobs run at the same time and get...
Hi,We have continued our investigation and current findings of the situation are following:Trigger chain job has five jobs, lets call them A,B,C,D & E. Trigger chain job has 'Continue on failure' enabled.When job C runs, it shows success but every jo...
Hi,But the weird thing is, the job runs perfectly normal when we run it individually. And during the trigger chain job, the job log does not show anything for this job, not even a failure. If we could detect a failure then this would not be an issue,...