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09/22/2023 05:47 AM
The use case is when enabling an account in the target assign entitlement.
I implemented this using 2 user update rule, 1. user update rule I configured enabling of account as one action and 2. User update rule to rerun technical rule(in there I specified entitlement) as another action
i verified both rules getting triggered under update history page
Enable task is created, however I don’t see add access task.
how to best implement this?
09/24/2023 09:28 PM
Please share the screenshot of the user update rule (conditions/action). We will check and let you know.
09/28/2023 11:07 PM
Hi @npise , Could you please share the user update rules screenshots. We will check and get back to you.
09/29/2023 08:50 AM
09/29/2023 11:06 AM
Hi @npise , Both the rules seem to be fine and similar rule is working fine and creating access tasks when replicated on a different account/entitlements. Could you please recreate the rules and try again.