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How do I configure Roles and Entitlements for Acctions in a Technical Rule?

JohnDoe
Regular Contributor
Regular Contributor

Hello.

Ask about the role in a technical rule and how to set the Assignment of Entitlements individually in an Action.

Currently I am trying to grant the user the role based on the department and the Entitlements required by the organization under the department.
The rules used for validation are shown in the image below. (Triggered by Detective Rule Job.)

However, while the Create Account and Add Access tasks associated with the role are generated, the separate Entitlements (In this case, “LDAP Admins” and“ user_admin”) set up did not generate any tasks.
Of course, they are not reflected after the provisioning job runs.

How do I set the role and the Entitlements separately to the Action of the Rule so that the Entitlements task is also created?

 

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1 REPLY 1

smitg
Regular Contributor III
Regular Contributor III

Hi @JohnDoe ,

Is entitlement LDAP admins and user_admin active under endpoint SNOW and entitlement type role and group?

Also try to assign Snow account first in rule and then the entitlements.

Thanks,
Smitha