User Updated multiple times during import even though there is no change in any values

New Contributor III
New Contributor III

When we are importing users from another Saviynt environment into Saviynt 5.5 environment via REST connection, the Users are shown as updated multiple times in the Update History within a span of few seconds as part of the same import, and this is causing update rules to be triggered multiple times (although there is no change in the values) and creating multiple update tasks as well. Sharing few screenshots below:


Similar issue for another User:


Even though there is no change in the values, it keeps on updating in the update history, is this known issue at Saviynt side and anyone else faced similar? Is there any way to resolve this. Thanks.


Saviynt Employee
Saviynt Employee

Hi @sdey_2023 ,

Kindly provide the following information for further assistance:

  1. The specific Saviynt versions deployed in both environments.

  2. We kindly request that you share the JSON utilized for this purpose.

Your cooperation in providing these details will greatly assist us in addressing your inquiries effectively. Thank you for your prompt attention to this matter.