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11/23/2023 07:07 AM
Hi,
This is DB based application. When I am trying to submit either Add access or Remove access for existing account through Modify existing Account option in ARS page, I could see one additional task "Update account task" is creating along with actual Add Access / Remove access task.
See below screenshots.
We don't want to create additional update account task.
Please review and help me how to resolve this issue.
11/23/2023 03:26 PM
You must be using dyanmic attributes for filtering purpose, if you are storing dynamic attributes value in accounts column and values are changing then update account task will create.
if you don’t want update account task then remove account column mapping from dyanmic attributes
11/24/2023 02:55 AM
Hi @Rajesh_IAM
Could you please check:
1. If you are using a dynamic attribute and mapped to account column and its value is changing.
2. Or if there is any user update rule with update account task action based on some user update.
Regards,
Dhruv Sharma
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