Hello All,
If a user has access to 7 endpoints it is triggering one email for each endpoint on remove access(termination)
Even if the user has 20-30 entitlements.
I found the pattern of the issue.
Here is an example:
If I have access to 7 endpoints.
E1 has 4 entitlements and 4 remove access task are created- It is only triggering one email instead of 4 emails
E2 has 1 entitlement and 1 remove access task are created - It is only triggering one
E3 has 3 entitlements and 3 remove access task are created- It is only triggering one email instead of 3 emails
E4 has 10 entitlements and 10 remove access task are created- It is only triggering one email instead of 10 emails
e5 has 1 entitlements and 1 remove access task are created- It is only triggering one email
E6 has 2 entitlements and 2 remove access task are created- It is only triggering one email instead of 2 emails
E7 has 5 entitlements and 5 remove access task are created- It is only triggering one email instead of 5 emails
Can you please suggest me a solution for this.
How can we trigger all the emails.