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Forum Posts

How can we correctly order by columns containing numeric data in KPI in Control Center?

HiWe have KPI which reports slowest approvers, and tells how long time it has taken for them on average to approve request. We have two issues:When we open KPI, rows are not sorted like we have told in our Analytics sql. Is KPI always sorted by first...

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RikuN by Regular Contributor
  • 1450 Views
  • 13 replies
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SOD Exportable reports details

Hi All, Can you please help us understand what data is available in SOD L3 report. We can see 2 files in the L3 export but we are unable to identify which file contains what data. No where in the documentation it is specified which file contains what...

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Resolved! AzureAD Entitlements Mapping

Hi Team,Can you please help to get the json for entitlement attribute mapping for AZureAD.i have already used the json which has mentioned in the document for custom entitlement mapping but its not working.could you please help me to get the working ...

ARNAB86 by New Contributor III
  • 247 Views
  • 2 replies
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Hybrid Applications Setup

Hi,We have a question on how to setup hybrid applications in Saviynt. Our use case is, we have one application names App123.App123 has entitlements in both AD and ServiceNow. How should we set this up so that when a user is submitting an access reque...

sab2 by Regular Contributor
  • 210 Views
  • 1 replies
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Branding: How to change tile color

Dear all,I would like to know how to change the default and the hover color of the tiles from home page banner.Any hint is highly welcome. Have attached a screenshot for the tiles in question.Many thanks in advanceRegards

Volker by New Contributor III
  • 584 Views
  • 6 replies
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Resolved! can I use single connection for ServiceNow to support ticketing system and managed application?

we need a ticketing system to support disconnected applications to generate tasks and create tickets in ServiceNow, however, for managed application is to handle the reconciliation, provisioning, and de-provisioning of accounts and accesses.please gi...

Not picking up all the STAUTS types

For WOrkday I set the Status_threshold_config as the following:{"STATUS_ACTIVE": ["A","active"],"STATUS_ACTIVE": ["F","active"],"STATUS_INACTIVE": ["T","inActive"]}The A and T are working fine but the F is not working at all. Not sure if I'm using th...

cdavis2 by Regular Contributor
  • 297 Views
  • 2 replies
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Resolved! RestAPI specific to AD Application

Team,Do we have any restful API  specific to AD applications, I need to work upon restful API specific to below use cases or if we dont support any of these usecase via Rest, then how we can achieve this.API to retrun users who has active Active dire...

Run Schema job from API

Hi Team,I am looking to run a schema job created in Saviynt using Saviynt REST APIs (run job trigger). Saviynt Enterprise Identity Cloud API Reference v23.4 (getpostman.com)However, I am getting the "412 pre-condition failed" error with "trigger not ...

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Amar_Simha by Regular Contributor
  • 721 Views
  • 15 replies
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Organization data in AD account creation

Hi,We have a requirement to use some of the organization data(customproperties or attributes) during the user's AD account creation.(for example in ACCOUNTNAMERULE or other JSONs in connection)Any suggestions on how to implement this?Thanks!Best rega...

HarishG by Regular Contributor
  • 269 Views
  • 1 replies
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ADSI agent

Hello everyone, Following a problem with the multi-valued proxy address, support gave us a patch for the adsi agent. On the env dev, everything works fine after applying the patch to the agent. But on the preprod environment, after applying the patch...

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bchrist by New Contributor
  • 324 Views
  • 1 replies
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Resolved! User Manager Certification - Can you change employment status label sort order in Cert UI?

Is it possible to sort Employment Status dropdown values alphabetically? or even a custom sort, example below: Current orderNo ResponseWorks for Me – End Date CorrectDoes Not Work For MeTerminatedWorks For Me Extend End DateChange to:No ResponseWorks...

MargaretB by New Contributor II
  • 1386 Views
  • 11 replies
  • 0 kudos

Resolved! SFTP Connector (SFTPFileTransfer Connector) - Prevent silent overwriting of files

This is for SFTP Connector (aka SFTPFileTransfer Connector) When transferring files using this connector, if the file with same name already exists in destination, then this connector silently overwrites the existing file with the file being transfer...

yogesh by Regular Contributor III
  • 553 Views
  • 2 replies
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Resolved! Birthright, rehires, and AD accounts

Active Directory accounts are disabled and moved to a specific OU after offboarding. When the user is rehired, the account is matched and re-enabled. The problem I am experiencing is with birthright access. If I use a birthright rule to assign an Act...

MattM by New Contributor II
  • 579 Views
  • 3 replies
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Validthrough account attribute not getting populated when importing accounts from servicenow

Validthrough attribute is not getting populated due to date format issue, when we tried to populate it in a customproperty we see the expected results.The importent json is :{"accountParams": {"connection": "acctAuth","processingType": "SequentialAnd...

PiyushRai by New Contributor
  • 430 Views
  • 2 replies
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GitHub Access not mapping to Accounts

Hi,We had setup GitHub Connection in Saviynt and imported all the accounts and entitlements(Organization, Teams, Repositories). Everything was imported and mapping was done properly. We were in version 23.4 at that time.After we migrated to v23.8, wh...

AS5278 by Regular Contributor II
  • 329 Views
  • 1 replies
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Resolved! Preprocessor Query Date format issue

Hello All,I am importing data from workday and want to set startdate , following query I tried and not working, please advise the solution.CP40 and CP57 stores date from WD import like in this format 2023-12-07 "Update NEWUSERDATA set startdate=CASE ...

mbh_it by Regular Contributor II
  • 544 Views
  • 3 replies
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Set AD account password via create user form

Hello,We have a use case where we have to submit create user request from Saviynt for certain user population and as soon as the user is created, we have to trigger AD account creation logic. Is it possible to have a field on create user form for the...

Ankky by Regular Contributor
  • 324 Views
  • 4 replies
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Rest Error unrecognized token'$' Add access Json

Hello,I am getting the error during the 2nd call in the below Addaccessjson. Please let me know if there is anything wrong here. when i do the below to operations separately it gives the expected result.${Map map = new HashMap(); ArrayList responseLi...

NM by Regular Contributor III
  • 522 Views
  • 6 replies
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Oracle Applications - Onboarding

Hello,We have an application instance (Oracle APRO) to be onboarded into Saviynt EIC. It is currently run on Oracle EBS. We will be onboarding Oracle EBS as well. If we are onboarding EBS then do we need to separately onboard APRO?Regards,Vidhi.

Vidhimehta by Regular Contributor
  • 427 Views
  • 3 replies
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Resolved! statusConfig in ImportUserJSON

Hi everyone, I would like to use the statusConfig [1] when users are imported. I'd like the user status to be dependent on an attribute supplied during the import. Something like: {...} "statusConfig": { "active": ${if response.lifecycl...

Murmur by Regular Contributor II
  • 644 Views
  • 8 replies
  • 0 kudos

Resolved! How to see the contents of "Reports" directory in Saviynt UI under "File Directory"

Reports is a standard EIC directory and SFTP connector can only push files from this Saviynt directory to a remote SFTP Server, but "Reports" directory is not listed under "File Directory".Is there a way to add the reports directoy on this screen to ...

yogesh by Regular Contributor III
  • 363 Views
  • 1 replies
  • 0 kudos

SC 2.0 Connect Support OSes

Hi, I was wondering if Sav supported using a windows server for the SC 2.0 integration? I see it supports various version of linux and AWS but I have a client asking why they can't use a windows server? Can they but just lose any kind of support from...

Multiple user personas

Does Saviynt support multiple personas for same user - when the employee ID from the source doesnt change? I do not see this mentioned anywhere in the Saviynt documents, probably because Persona is not a term Saviynt uses - I am not sure. But what is...

karamchand by New Contributor II
  • 293 Views
  • 1 replies
  • 0 kudos