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Forum Posts

Primary Vendor Contact - Organizations

Hello,I'm encountering an issue when uploading to Organizations to update/add the PRIMARYVENDORCONTACT field, we are uploading utilizing the userkey as the value however it does not appear to accept it nor does it accept the username.Any thoughts or ...

Resolved! Create 'Requests' as Birthrights

Hi,We have a requirement where, based on end user’s particular attribute, certain accesses should automatically be created as “requests” which can then be approved by application approvers and then provisioned. Is this use case supported by Saviynt ?...

Duplicate remove access tasks generated from User Update Rule for AD logical endpoints

Hello Guys, We have a logical endpoint setup for AD application (Parent endpoint and child endpoints). We have setup User Update Rule to remove all access of users. Once the rule is triggered we see that the remove access tasks are generated for both...

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CyberArk REST Integration: Issue with Importing Membership detail for Accounts & Entitlements

Hi, Integration of CyberArk using REST connector We have been able to import the accounts(users in CyberArk) and Entitlements related to Groups & Privileged Accounts to Saviynt.Facing issue with getting the below data imported to saviynt:1) Entitleme...

vmudagal1 by Regular Contributor
  • 1642 Views
  • 14 replies
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Admin account termination

Hello, Requirement: We need to allow users to use their AD's adm account to login to Saviynt via SSO and assign admin permissions to such identities only. If the same user logs in to Saviynt with his/her regular account then it should show up the end...

Ankky by Regular Contributor
  • 419 Views
  • 4 replies
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Resolved! Job to execute a User Update Rule

Hello everyone,We require assistance in resolving an issue. Can you offer any guidance? We have an Update User Rule that verifies whether the enddate attribute is less than or equal to the current date. If so, we will deactivate the account in the fi...

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alanrojas by New Contributor
  • 408 Views
  • 2 replies
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Resolved! Binding variable ${userEmail} doesn't work in EIC v23.6. Any alternate variable?

Binding variable ${userEmail} doesn't work in EIC v23.6.We have analytics where there are records for each user. The mail doesn't go out to the users when we use ${userEmail} binding variable.This was working fine in 5.5 SP 3.8 and stopped working wh...

subash10 by New Contributor II
  • 773 Views
  • 8 replies
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Pagination not working in HR Import

We have made a custom pagination to check for next pages in our HR import. We are using a modified version of the headers to evaluate the next URL from this documentation page: https://docs.saviyntcloud.com/bundle/REST-v23x/page/Content/Developers-Ha...

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Caesrob by Regular Contributor
  • 736 Views
  • 10 replies
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Date comparison in JSON

Hi, We are trying to compare termdate of user with current date and based on that a attribute needs to be updated. The tasks are getting completed but value in not getting privisioned. Maybe our date comparison is not running properly. We have tried....

rajat1996 by New Contributor III
  • 460 Views
  • 2 replies
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REST service-now: Escaping special characters

Hi Team,I am trying to escape alphanumeric characters along with special characters like [, ], (, ), ,(comma), '(single quotes), ", \ and space while creating ticket in service-now. I am using the below expression but it does not seem to work and is ...

shivmano by Regular Contributor III
  • 245 Views
  • 3 replies
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Update Account task is creating while raising the request for Existing Account(adding more ents)

Hi Team,We are trying to add few more entitlements for the existing account through the modify existing account button and upon completion of request approval, it is creating the Update Account task automatically(Not expected) along with Add access t...

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AravindK by Regular Contributor
  • 293 Views
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Resolved! Access to additional properties E-Mail Templates

Hi everyone, We would like to implement a onboarding email that is sent to the, when the respective AD Account is enabled. This email needs to be sent to their private email address, as they don't have access yet to their company mailbox (The ${user....

Murmur by Regular Contributor II
  • 227 Views
  • 1 replies
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Access request form is not loading with "Data inconsistency error. Please contact your admin" error.

For a child endpoint of AD(ADSI connector) we have used endpoint filter to recon AD groups specific to the child endpoint. The access request form of the child endpoint is not loading and it is displaying "Data inconsistency error. Please contact you...

Resolved! Get 50 characters of customproperty15 if the response we are getting is exceeding the limit

Hello,I wanted to know: if I am getting a response from HRMS into customproperty15, but the response is exceeding the limit of how much customproperty15 can store(Varchar(255)).Is there a way to only slice the first 50 characters of the response I am...

Resolved! User Interface Branding doesn´t save changes

Hello,To make changes in the look and feel of the tool, I have an admin user with the ROLE_ADMIN SAV role, but when I upload an image with the desired logo in the User Interface Branding Configuration, the tool does not show any changes. Could someon...

alanrojas by New Contributor
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  • 3 replies
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Resolved! Technical Rule adding future time

I have a requirement to create a birthright rule for new hires. The conditions should be looking for the employeetype and statues key country and should only trigger 20 days before there hire date. I'm assuming to meet this I have to use an Advance Q...

cdavis2 by Regular Contributor
  • 368 Views
  • 4 replies
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Salesforce Connection Setup Issue

Hi All,I am doing a connection to Salesforce application integration into Saviynt. We selected the connection type Salesforce, connection part we are passing required parameters (Client Id, Client secret, Refresh token, Redirect URL, Instance URL), W...

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KarthikG by New Contributor
  • 1306 Views
  • 14 replies
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Resolved! Uploading account along with entitlement associated manually via CSV upload

Hi Team,I am trying to upload accounts with entitlements associated via CSV. I am following the same steps mentioned in below documents.https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter02-Identity-Repository/Uploading-Accounts-...

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smitg by Regular Contributor III
  • 455 Views
  • 1 replies
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Resolved! Role Approval Workflow

Hello, Can Enterprise Roles have independent workflows attached to them or do all roles have to use a single "Role Add Workflow" in the global configurations? I am a scenario in which a role request should go to a custom group or user vs. a manager. ...

ewalton by Regular Contributor
  • 976 Views
  • 6 replies
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REST - Syntax for conditional import

Hi Team,We have a requirement to skip / exclude certain set of users into Saviynt based on condition. We are using REST APIs for the integration and APIs does not support filtering based on condition. From the documentation, we have tried the conditi...

Amar_Simha by New Contributor III
  • 529 Views
  • 5 replies
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Role Ownership assignment email Template

Hi Team In the global configuration for roles section there is notification type available to configure role owner assignment.Could you please share the variables for send an email to existing Role Owners and expose, when new Role Owners added throug...

hemanthvn by New Contributor
  • 418 Views
  • 6 replies
  • 0 kudos

Call Actionable Analytics automatically

We have a requirement where we need to accomplish:1. When a role is assigned to a user -> 2. Update user's CP21 with role name using SavtoSav connection --> 3. When user's CP21 is updated --> 4. Need to trigger an actionable analytics to provision ac...

Tezinder by New Contributor
  • 341 Views
  • 3 replies
  • 0 kudos

Enterprise Role Modification Workflow

Hello Team,We have a requirement where we need to check if the existing entitlements in Enterprise role belongs to App1 and App2 and when we try to add entitlement from App3 the request should be Auto-Rejected.We tried to find supporting variables in...

Dynamic Entitlements

Hello,We have a use case where we have AD entitlements which are dynamic in AD. We want to bring those dynamic entitlements into Saviynt.What is the best way to do this? Our thought was to create roles which contain the dynamic AD entitlements and th...

sab2 by Regular Contributor
  • 171 Views
  • 1 replies
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Resolved! ServiceNow app throws error [0000040] - ERROR {RequestHelper : addEntitlementRequest}

We are experiencing a similar error message as this post. [0000040] - ERROR {RequestHelper : addEntitlementRequest} - Request User does not have a Saviynt ID We have tested with different users that are linked between Saviynt user and ServiceNow user...

adecastro1 by New Contributor II
  • 316 Views
  • 2 replies
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Tableau Documention

1. Last documentation update for Nov 09, 2022. We need v23.x Saviynt Tableau integration documentation. 2. Supported features Documentation portal vs Design module at Saviynt environment v23.6.Please provide the feasible updates on above queries.

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Sahana by New Contributor II
  • 1549 Views
  • 10 replies
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Set specific value via Analytics

Hello,We have a use case where we wish to push a specific value into a custom property to accounts from an analytics query, the attribute is then synced into the target system.Simplified:  Users targeted by analytics should push value '1' into custom...

Is it possible to send a single email to a user when multiple revoke tasks are created for that user

Is it possible to send a single email to a user when multiple revoke tasks are created for that user?Let's consider a scenario where a user has access to multiple applications, and a campaign/certification is initiated for that user. Unfortunately, t...

Arbendra by New Contributor III
  • 495 Views
  • 4 replies
  • 0 kudos

AD Account correlation overwrite not working

Hi Team,We are facing issue with overwriting the User Correlation for AD account. We have this below Correlation Rule in AD Endpoint where the Customproperty24 contain the EmployeeID field from AD and User's username is same as the EmployeeID.users.u...

Shreya47 by New Contributor III
  • 1393 Views
  • 16 replies
  • 0 kudos

Auto Generate Password- Issue with provided regex

Hi, I try to setup the regex to automatically generate passwords during the reset or change of password. I tried it first with the regex provided in this documentation:(?=.*\d)(?=.*[a-z])(?=.*[A-Z])(?=.*[~!@#$%^&?]).{8,12}The only adaption that I per...

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Alex by Regular Contributor
  • 1068 Views
  • 8 replies
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O365 Connector integration documentation

Hi Team,We in the process of integrating O365 to saviynt and we following the document given by Saviynt(https://docs.saviyntcloud.com/bundle/AzureConf-v23x/page/Content/Enabling-an-Azure-AD-Application-to-Deprovision-Users.htm). We have a concern, in...

Shreya47 by New Contributor III
  • 701 Views
  • 2 replies
  • 1 kudos

SAP Firefighter report

Hello,In the documentation of Saviynt to generate firefighter audit report of SAP it is mentioned to open support tickethttps://docs.saviyntcloud.com/bundle/SAP-v2022x/page/Content/Generating-Firefighter-Reports.htm#SaviyntWe have downloaded the SAP ...

Notification/Email for failed Utility Jobs

Hello,We have some utility (enhanced query execution) jobs. We need to send email when these jobs fail. Is there a way to set up email notification when such jobs fail?I understand that we cannot mention any specific connection on utility job configu...

NPY by New Contributor
  • 165 Views
  • 1 replies
  • 0 kudos