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Forum Posts

Technical Rules

Hi, we added a new technical rule that had for filter the employeeid and was assigning an enterprise role to the employeeid listed in the condition.This is an example of the condition:Users.employeeid =1 OR Users.employeeid =2 OR Users.employeeid =3 ...

JasBel by New Contributor III
  • 395 Views
  • 9 replies
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Job failures with missing enddate

Hello Team,We got a new case in EIC that When an instance is switched over by performance issue, Running jobs will be failed without enddate and no notification also.Is there anyway that we could get notified from Analytics report When it's failed li...

Joon by Regular Contributor II
  • 213 Views
  • 3 replies
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Resolved! Role Expiraton and System Tasks

Scenario: A user enters an ARS request for an Enterprise Role. When selecting the start date, there is also the option to choose the end date. Once the end date for the requested role is reached, a system task is not generated for the deprovisioning ...

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ewalton by Regular Contributor
  • 241 Views
  • 2 replies
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Resolved! Enhanced Query column update with Case statement

Hi Team,Can you some help on Enhanced Query build for column update with via Case statement.Please find below SQL Scriptupdate accounts as ajoin user_accounts as ua on a.ACCOUNTKEY = ua.ACCOUNTKEYjoin users as u on ua.userkey = u.userkeyset a.CUSTOMP...

CR by Regular Contributor III
  • 364 Views
  • 2 replies
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Issue with Customproperty of an entitlement

We are facing an issue while updating the Customproperty value of an entitlement to NULL using the enhanced query job. Instead of making the customproperty value void or blank, the job is updating it to the word "NULL"Please find the query we are usi...

HarshaVP by New Contributor II
  • 197 Views
  • 2 replies
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Job end date issue

Hello Team, We are observing an issue where the user import job status is showing as success but the end date is not populating and also user details are not fectching please find the logs below: 2024-01-11T23:35:39+05:30-ecm-worker-rest.RestUtilSer...

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RCreddy by New Contributor
  • 341 Views
  • 3 replies
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Need cron expression

Hi All, Can you help with cron expression, where we need to schedule a Job which should run at 8am UTC from Monday to Friday and at 9am UTC on Saturday and shouldn't run on Sunday.

Sushma by New Contributor
  • 259 Views
  • 3 replies
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Backup of Saviynt database Tables

When we execute an update query from Jobs inside Saviynt, the update query reflects in tables , is there any chance we can get a backup of the table before the date of running the update query?any possible way we can get the data on the table just be...

Job for a specific date

Hello Team,We have scheduled a user import job to run for every 8 hours and we have seen that the job was not imported any user from 15-30 December.Is it possible to run the job for the past days which is from 15 December to 30 DecemberThanks in adva...

RCreddy by New Contributor
  • 270 Views
  • 3 replies
  • 0 kudos

Resolved! Can I priority User Account update on Okta before assign to Okta User group?

We have a new user update rule that update an Okta user account and then assign to a specific Okta group.While the user has been put into Okta group, certain actions will be triggered.However, recently, the  Okta admin reported that the user account ...

oscarcheng by New Contributor III
  • 589 Views
  • 1 replies
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Enhanced Query - Users table restriction

Hi,This is with reference to Custom Query that will be deprecated in 23.9 version.  We have a situation where in we need to use the below mentioned query under Enhanced Query as there is a restriction of Users table.O365 is not a not added as Birthri...

nsapna by Regular Contributor
  • 237 Views
  • 1 replies
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Resolved! enhance query to covert the data in lowercase

Hi,We are on version 23.8.Can someone please help me write an enhanced query to update the usernames in lowercase. I try below but it din work:SELECT LOWER(USERNAME) AS USERS__USERKEY ,u.userkey as USERS__PRIMARYKEYFROM USERS u;ThanksNidhi

NID27 by Regular Contributor
  • 528 Views
  • 4 replies
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Question re: email for "(ApplicationDataImportJob) has been blocked and skipped" notifications

Hi,I've searched the docs and forums and have not found where the "To:" email for the "...(ApplicationDataImportJob) has been blocked and skipped" notifications is set. I am receiving this notification to my email, and the "From:" address is the one ...

rhawes by New Contributor II
  • 204 Views
  • 1 replies
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Custom JAR - Unable to execute query on Oracle DB server when ojdbc8 jar added in custom JAR

Hi,We have a requirement to build a custom JAR for a use case. The JAR needs to execute a query against a remote Oracle DB and retrieve the result of the query. In order to execute the query on the Oracle DB from the JAR, we have added ojdbc8.jar dri...

Update startdate to null through API

Hello,I would like to update ae1.startdate to null through Enhanced query like below but there's a restriction by datatype, it returns error.Can you please give me any advice ?SELECT NULL AS ACCOUNT_ENTITLEMENTS1__STARTDATE, ae1.accentkey as ACCOUNT_...

Joon by Regular Contributor II
  • 337 Views
  • 2 replies
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NetSuite Onboarding

Hello, We are onboarding the NetSuite application via the SOAP connector and the connection has been successful using the below connection JSON. however, while running the jobs, the jobs are getting failed and error mentioned below. Kindly guide on h...

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Vidhimehta by Regular Contributor
  • 1943 Views
  • 28 replies
  • 0 kudos

Transfer of timebound role in case job fails

Hi Team,Recently our saviynt account import job(DB connection) failed with some duplicate entry error. On checking the issue, we did not find any duplicate entry. There were some timebound roles assigned to users, when the job failed it deleted all t...

Kaushik1 by New Contributor
  • 556 Views
  • 5 replies
  • 0 kudos

Resolved! Custom join query to Enhanced Query format

Hi Team, Could you help on below Query design for EH Custom Query: updateentitlement_ownersinner join entitlement_values on entitlement_owners.ENTITLEMENT_VALUEKEY = entitlement_values.ENTITLEMENT_VALUEKEYand entitlement_values.ENTITLEMENTTYPEKEY = 2...

CR by Regular Contributor III
  • 809 Views
  • 7 replies
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Account Import Job for LDAP Application

Hi All, We have integrated Saviynt with one of the LDAP Application, full account import usually takes around 45 mins. Once the job runs, after 6 mins the target application went down but the import job ran for 45 mins and job also completed with suc...

Notification Base job run

Hi All,We have one use case when User Identity will create in Source of Truth then Source of Truth will send notification To  Saviynt based on that notification user import job need to be run automatically after receiving  notification . Here the sou...

SIRAJMOLLA by New Contributor III
  • 358 Views
  • 2 replies
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Resolved! Null Handing for Enhanced Querys

Hi Team,For Enhanced Query when we execute the query if data not available based condition based it got failed out due null update.Can you provide solution ?Ex:SELECT '3' AS ARSTASKS__STATUS,A.TASKKEY AS ARSTASKS__PRIMARYKEY FROM ARSTASKS A WHERE A.E...

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CR by Regular Contributor III
  • 732 Views
  • 6 replies
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Enhanced Query Execution

Attempting to use the new Enhanced Query Execution which appears to just hide doing inserts and updates by disguising them as select statements within the logs. I keep receiving a syntax error when I preview (which then results in the window closing ...

sherbert by New Contributor
  • 837 Views
  • 6 replies
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Resolved! Job to execute a User Update Rule

Hello everyone,We require assistance in resolving an issue. Can you offer any guidance? We have an Update User Rule that verifies whether the enddate attribute is less than or equal to the current date. If so, we will deactivate the account in the fi...

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alanrojas by New Contributor
  • 450 Views
  • 2 replies
  • 0 kudos