Secondary Manager update from CSV file import file issue

[CR]

Hi Team,

We not able upload secondary manager from csv file.

getting below error:

it is expected ? confirm please ?

we can't update FK without PK we aware of but any possible way have , around 400 users we have ?

[rushikeshvartak]

Does secondary manager user already exists

[CR]

yes already existing users we mapping.

Thanks,

Raghu

[rushikeshvartak]

Share import sheet

[CR]

@rushikeshvartak,

please find import sheet cell data , CSV (UTF format) , here secondary phone is updating as expected but secnodary manager not updating.

[rushikeshvartak]

please attach file

[CR]

Hi @rushikeshvartak  Please find the file.

[rushikeshvartak]

i hope 11 is one of the username

[CR]

it is a userkey and tried passing with username also.

[rushikeshvartak]

try attached file

[CR]

yes, it got updated if we pass as 'admin'

[rushikeshvartak]

You need to pass username not userkey

[Manu269]

@CR we have done this mass update.

Please use username as part of input for secondary manager.

[CR]

We tried username also but it not updating

[Manu269]

@CR refer attached file.

Validated in v23.6, v23.10 and v23.11 and it is working

[CR]

@Manu269  We using 23.9v , will check and confirm.

[CR · Accepted solution]

Team,

After set sav role in org field 'All'  then user got updated.thank you.

[rushikeshvartak · Accepted solution]

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