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01/11/2024 10:25 AM - last edited on 01/11/2024 10:18 PM by Sunil
Hello Team,
We are observing an issue where the user import job status is showing as success but the end date is not populating and also user details are not fectching
please find the logs below:
2024-01-11T23:35:39+05:30-ecm-worker-rest.RestUtilService-quartzScheduler_Worker-3-k4jd4-DEBUG-Writing job history to import logs.
2024-01-11T23:35:39+05:30-ecm-worker-rest.RestUtilService-quartzScheduler_Worker-3-k4jd4-DEBUG-Number of log entries to be written : 0
2024-01-11T23:35:39+05:30-ecm-worker-listeners.ExceptionPrinterJobListener-quartzScheduler_Worker-3-k4jd4-ERROR-Exception occured in job: DATA.UserImportJob
2024-01-11T23:35:40+05:30-ecm-worker--null-k4jd4--org.quartz.JobExecutionException: org.json.JSONException: JSONArray[0] not found. [See nested exception: java.lang.Error: org.json.JSONException: JSONArray[0] not found.] at org.quartz.core.JobRunShell.run(JobRunShell.java:199) at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:546)Caused by: java.lang.Error: org.json.JSONException: JSONArray[0] not found. at com.hcmatom.ReadEmpWorkerRecord.readEmpRecord(ReadEmpWorkerRecord.java:266) at com.hcmatom.AtomFeedReader.feedReader(AtomFeedReader.java:279) at com.hcmatom.OracleHCMAtomFeed.doCustomPreprocess(OracleHCMAtomFeed.java:88) at com.saviynt.ecm.services.ImportSAvDataUserService.callCustomPreProcessorMethod(ImportSAvDataUserService.groovy:562) at com.saviynt.ecm.services.ImportSAvDataUserService$_doImportDataPreprocessing_closure10.doCall(ImportSAvDataUserService.groovy:407) at com.saviynt.ecm.services.ImportSAvDataUserService.doImportDataPreprocessing(ImportSAvDataUserService.groovy:405) at com.saviynt.ecm.services.ImportSAvDataUserService.importDataFromFile(ImportSAvDataUserService.groovy:733) at com.saviynt.provisoning.rest.RestProvisioningService.processUsers(RestProvisioningService.groovy:3090) at com.saviynt.provisoning.rest.RestProvisioningService.importUsers(RestProvisioningService.groovy:2942) at com.saviynt.ecm.integration.ExternalConnectionCallService.importUserUsingExternalConnection(ExternalConnectionCallService.groovy:1111) at UserImportJob.execute(UserImportJob.groovy:108) ... 2 moreCaused by: org.json.JSONException: JSONArray[0] not found. at org.json.JSONArray.get(JSONArray.java:225) at org.json.JSONArray.getJSONObject(JSONArray.java:438) at com.hcmatom.ReadEmpWorkerRecord.readWorkerRecord(ReadEmpWorkerRecord.java:612) at com.hcmatom.ReadEmpWorkerRecord.readEmpRecord(ReadEmpWorkerRecord.java:242) ... 12 more
2024-01-11T23:35:39+05:30-ecm-worker--null-k4jd4--11-Jan-2024 18:05:38.544 INFO [quartzScheduler_Worker-3] com.hcmatom.ReadEmpWorkerRecord.readEmpRecord Employee api ::HttpResponseProxy{HTTP/1.1 200 OK [Content-Type: application/vnd.oracle.adf.resourcecollection+json, Referrer-Policy: origin, X-Content-Type-Options: nosniff, Cache-Control: no-cache, no-store, must-revalidate, Location: , X-ORACLE-DMS-ECID: 0063ex_5p1rBX7U5q7P5iY0004J20000JA, X-ORACLE-DMS-RID: 0:5, Link: <https://removed.oraclecloud.com:443/hcmRestApi/resources/11.13.18.05/workers >;rel="self";kind="collection";name="workers", REST-Framework-Version: 1, X-XSS-Protection: 1; mode=block, Pragma: no-cache, Content-Language: en, Strict-Transport-Security: max-age=31536000; includeSubDomains, Date: Thu, 11 Jan 2024 18:05:38 GMT, Connection: keep-alive, Vary: Accept-Encoding, AKGRN: 0.87dc6068.1704996338.24ef3a99]
thanks in adavance
[This message has been edited by moderator to disable url hyperlink]
01/11/2024 01:10 PM
Did you added configJSON for connection timeout.
01/11/2024 07:07 PM
Hello Rushikesh,
We haven't added anything in configJSON- it is blank.
could you please me with the sample json that needs to be added to resolve this issue,
regards,
Rashmitha
01/11/2024 07:09 PM
{
"connectionTimeoutConfig": {
"connectionTimeout": 10,
"readTimeout": 60,
"writeTimeout": 60,
"retryWait": 2,
"retryCount": 3
}
}