UPDATE ACCESS ENDDATE DOESNT WORK

[alvian]

Hi All,

I have an issue regarding the "update access end date".

I've extend the enddate and it was successfully provisioning "complete" also I set my security system with "instant provisioning"

But somehow the enddate is not updated at all for that account 

Thanks,

Alvian

[Raghu]

@alvian  this issue we have also experienced 23.6,  Saviynt code fixed in 23.9v and validated it working as expected.

[alvian]

I did the same thing on the dev before the Dev environment was upgraded to 24.3 and it is working normally, I had no idea, whether is it only possible to update the end-date using custom query job in this version?

[Raghu]

@alvian  may i know which version using ? 24.3 it should work :

After update the end date you need run FUTUREENTITLEMENTS job after that it will create task

[alvian]

Production using 23.5, yup on the development is running properly.. 

This one ?

[alvian]

I thought my concern is just to update the end-date of the access or entitlement 

[Raghu]

@alvian  23.5 it wont work , it is bug, it work after upgrade 23.9v on-words , SAviynt team confirmed.

[alvian]

but I found a new bug in version 24.3

when I add parameters in Config for Requestable Entitlement in ARS like this:

('${Group}' = 'Source 1' AND ev.entitlement_value NOT LIKE '%DevOpsAdmin' AND ev.entitlement_value NOT LIKE '%MasterAdmin' AND ev.entitlement_value !='AWS.Users@xl.co.id' ) OR ('${Group}' = 'Source 2' AND ev.entitlement_value NOT LIKE '%MasterAdmin' AND ev.entitlement_value NOT LIKE '%DevOpsAdmin' AND ev.entitlement_value !='AWS.Users@xl.co.id') OR ('${Group}' = 'Source Ori' AND ev.status =1 AND '${Group}' != 'Source eMR' AND '${Group}' != 'Source TPAG' AND ev.entitlement_value !='AWS.Users@xl.co.id')

which previously worked in version 23.5 , but in 24.3 it doesn't work

[Raghu · Accepted solution]

@alvian  For above create new ticket , and subjected issue already confirmed it will 23.9v as for saviynt team confirmation. if agree please accept and close thread .

[rushikeshvartak]

What is error in logs