Role Expiraton and System Tasks

[ewalton]

Scenario: 
A user enters an ARS request for an Enterprise Role. When selecting the start date, there is also the option to choose the end date. Once the end date for the requested role is reached, a system task is not generated for the deprovisioning of the entitlement. 

Notes / Questions:
Tasks are successfully created to add entitlements without issue.
What trigger / job removes the entitlement so that the role is removed?
What trigger and job are used to remove the entitlement once the end date is reached?

Any help would be appreciated. Thank you in advance!

[rushikeshvartak · Accepted solution]

Create job "Create Tasks for Future Ent Role Requests (EnterpriseRoleManagementJob)" and schedule every 5 minutes 

Global Configuration --> Task --> Setting  --> Create Task if Start date less than

Create Task if Start date less than

Use this setting to create tasks for requests scheduled for future dates, provided that the start date for an access or a role falls within the configured time frame. The maximum allowable time for this configuration is 15 minutes. Tasks for requests with a future start date are created when the Create Task for Future Ent Role Requests (EnterpriseRoleManagementJob) job is triggered. Suppose this job is scheduled to run every 60 minutes. Consider a situation where your access start date is within 10 minutes but the job won’t trigger for another 45 minutes, you can expedite the task creation process.  Administrators can specify a time frame in minutes so that when a request is approved and the start date is less than the configured time, tasks will be created immediately. For instance, if a user requests access with a start date of 4:30 pm, and the current time is 4:20 pm, let’s assume the administrator has configured this parameter to 10 minutes. In this scenario, upon completing the request approvals, the task will be immediately created. However, if the administrator has configured this parameter as 5 minutes, then the task will only be created when the Create Task for Future Ent Role Requests (EnterpriseRoleManagementJob) job is triggered.

Refer https://docs.saviyntcloud.com/bundle/EIC-Admin-v24x/page/Content/Chapter06-EIC-Configurations/Config... 

[Manu269]

@ewalton 

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