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Add Access tasks are generating for inactive enterprise role

rambhan
New Contributor II
New Contributor II

Usecase:

Tasks are being generated for the deleted enterprise role. After deleting the role, the role status changes to inactive. We went back to the technical rule and updated the deleted role in the object. Saviynt should automatically validate the condition of users specified in the technical rule, and once the technical rule conditions match, it should automatically identify the status of the role. The basic functionality of identifying the status of a role is not working, and when we check the same through the access request system page, we are not able to see the role when we are trying to check with the request access for enterprise roles option at the home page(this is working as expected behaviour).

In creating roles documentation we have seen this:

rambhan_0-1713160495277.png

It says when role is in inactive state, role cannot be assigned. However we are able to select the inactive role in technical rule and tasks are getting generated. This inactive role shouldn't appear in the technical rule to be assigned.

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3 REPLIES 3

Dhruv_S
Saviynt Employee
Saviynt Employee

Hi @rambhan 

We will validate this scenario and check if there is any issue here.

Can you please also check and confirm what happens to those tasks if you try to complete them? Do they add the user to those inactive roles as well? 

Regards,

Dhruv Sharma

rushikeshvartak
All-Star
All-Star

Workaround in advanced query check status of role

rushikeshvartak_0-1713234471740.png

 


Regards,
Rushikesh Vartak
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naveenss
All-Star
All-Star

Hi @rambhan  the entitlements associated with the deleted enterprise role, are they also made inactive? Or does the user still have the entitlements associated with the enterprise role?

 

Regards,
Naveen Sakleshpur
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