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User import fail during process of invalid character

vhalilovic
New Contributor
New Contributor

Hello,

When importing user data, we've encountered a challenge where some users input UTF-8 characters outside the Basic Multilingual Plane (BMP), leading to import job failures.

In light of this issue, what are the best practices and recommended approaches for effectively handling characters beyond the BMP during the user import process to ensure seamless operations and avoid job failures?

1 REPLY 1

rushikeshvartak
All-Star
All-Star

You can use saviynt OOTB datasets functions

https://docs.saviyntcloud.com/bundle/EIC-Admin-v2022x/page/Content/Chapter02-Identity-Repository/Dat...


Regards,
Rushikesh Vartak
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