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Forum Posts

account sync question

Hi all,What happens if a user from your HR system drops from the user feed/table/file etc? Will the user record be automatically deleted from saviynt? How can this be handled? Ideally, we would want to call a workflow or take some action, if the acco...

Resolved! Import Users From SFTP Hosted Flat File

I'm sure this question has been addressed before, but I'm having trouble accessing some of the legacy forum posts:I know that you can import and update Users from a CSV file manually, including mapping headers to Saviynt User attributes.  Is there a ...

jasonb by New Contributor III
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  • 4 replies
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Choosing reconciliation field

 This is an informational article related to choosing a reconciliation field for user import, We cannot choose any reconciliation field which is tinytext , mediumtext and long text, the column types can be validated from the data analyzer as shown in...

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Resolved! Importing user manager from ServiceNow

Hello Team,We are importing users from Servicenow considering it as authoritative source. We are facing issue while importing manager attribute (in dot format) into Saviynt.We are getting manager value as below from Service now (Please find the below...

JB by Regular Contributor
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  • 2 replies
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Resolved! AD account import job fails without clear reason

Hi, I have configured connection for Active Directory and trying to import accounts to Saviynt.Connection is successful and I have checked all the configurations relating to importing. I could not find anything that would cause this.Job is configured...

KasperT by New Contributor III
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  • 8 replies
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How to filter Entitlements from Salesforce Target - Like Account_Feild_query for Entitltments

Hi,We want to filter specific entitlments only ,from Salesforce Target, like Account_Field_Query do we have similar thing for Access(Entitlements). OBJECT_TO_BE_IMPORTED will bring list of entitlmenttype, we want to bring specific entitlements from t...

IAM_99 by Regular Contributor II
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  • 1 replies
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REST Import job throwing null response-

Hi Team,We are getting null response error while importing Accounts and Access from REST endpoint." Error - to Import Data correctly:NullResponseFromTarget "Found below link from the Forum- https://forums.saviynt.com/t5/general-discussions/rest-impor...

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IAM_99 by Regular Contributor II
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  • 5 replies
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Resolved! REST CONNECTOR : Import Account Entitlement Mapping from XML Response using REST Connector

Hi All,We are facing issue in importing the Account Entitlement mapping from a XML Response using REST Connector. We are able to successfully import the Accounts and Entitlements from the XML Response but the Account-Entitlement Mapping is not workin...

ssrnitish by New Contributor III
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  • 6 replies
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Could not decode token- Invalid JWS

Hi,I am getting the below error when i import users from connection.Logs:2022-08-08 07:44:07,704 [quartzScheduler_Worker-2] DEBUG rest.RestProvisioningService - responseError : Could not decode token: The token "AiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3M...

Harish7 by New Contributor II
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  • 5 replies
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REST Account Import

I'm trying to import accounts via REST but before it gets very far, I get:Error - to Import Data correctly: No content tomap due to end-of-input at [Source: ; line: 1,column: 0]Does this have to do with the Connection JSON or the ImportUser JSON? Her...

JohnLawson by Regular Contributor
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  • 16 replies
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REST connector: How to keep accounts entitlements a,b&c if only a and b are returned from API call

Hi!We are configuring a REST connector and currently we have a situation where in access import not all the account's entitlements are returned. This is a normal behaviour for the target system we are working with.However, in Saviynt we should be abl...

ekorh by Regular Contributor
  • 483 Views
  • 1 replies
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AD endpoint filter for accounts

Hi Team,I need your help in knowing if we can have multiple endpoint for one single connection where when we do import (recon) based on certain condition like country it should link the user with respective endpoint .Example:Endpoint 1  (India)Endpoi...

Ankyt19 by Regular Contributor
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  • 10 replies
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Resolved! ImportUserJSON in SAP SuccessFactors Connector Guide

Hello,I would like to import users from SAP SuccessFactors.In the SAP SuccessFactors Connector Guide (https://saviynt.freshdesk.com/support/solutions/articles/43000478793-sap-successfactors-connector-guide) I am missing a description for the syntax o...

aro by Regular Contributor
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  • 4 replies
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Orphan accounts not marked as orphan

Hi all,I'm encountering some strange behavior during account reconciliations. All accounts have the orphan variable set as "false", even the orphan ones (example  in the screenshot below)Is there a way to fix this issue? Matteo 

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JustSalva by Regular Contributor
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  • 2 replies
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Archiving Completed task and request history

Here is what I configured   when I ran job, I was expecting any tasks or request older than 5 days to be archived but only 25 tasks linked with requests were archived. Could you please let us know how to achive this? Also, could you please confirm if...

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ejeong by Valued Contributor
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  • 10 replies
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SAP HCM Text Columns

We are converting our SAP IDM implementation to Saviynt. The text and derived columns that IDM pulled from the query are not accessible the way Saviynt connects to the tables.Does anyone know what the column names are for the text values of MASSN or ...

JohnLawson by Regular Contributor
  • 682 Views
  • 3 replies
  • 0 kudos