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User Update Task is getting discontinued if i run SaviyntforSaviynt Database job?

plana77
New Contributor III
New Contributor III

Hi!

i am using One Click Disabled for user, which will create Disable/Remove Accounts Tasks and Update User task. 

If i run Job Chain which have Database connection jobs, one of these jobs will discontinue Pending Task of Update User and these Disable/remove Account Tasks? Why it is discontinuing these tasks?

If i press One Click Disabled and Update User and these Disable/remove Account Tasks are created and i run Provisioning job, then these tasks are Completed succesfully?

is it happening because specific Database connector is having setting to discontinue pending Tasks somehow?

 

Best Regards,Päivi

 

 

 

Best Regards, Päivi

 

2 REPLIES 2

rushikeshvartak
All-Star
All-Star
  • Please check if there are no concurrent WSRETRY jobs are executing
  • There will be provisioning comments added under tasks (Completed Tasks) reason for discontinue, common reason is duplicate tasks or when parent task is discontinued child task get discontinued
  • Check if import & provisioning job is not executed at same time.

Regards,
Rushikesh Vartak
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sahajranajee
Saviynt Employee
Saviynt Employee

@plana77 ,

Jobs should not discontinue the task types you mention. Could you please share the trigger chain of jobs that you are using and the job types in it in the execution order.


Regards,
Sahaj Ranajee
Sr. Product Specialist