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Forum Posts

Resolved! Analytics Query columns in Email Templates - body

Hi Team,We have below analytics queryselect users.userkey,users.firstname,users.lastname,users.email,users.username,account.lastlogondate from xxxxxxWe want to show to show  firstname,lastname,lastlogon ( sql results)  in email body and tried below b...

IAM_99 by Regular Contributor II
  • 1698 Views
  • 10 replies
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Can't bring projects from JIRA

Hello all!I have configured ImportAccountEntJson of Jira, it brings users, groups and roles but I can't make it bring projects from Jira, even though it recognizes it since it can be seen from 'Entitlement Type'. I am putting also the related Json pa...

Naz_A by Regular Contributor
  • 2658 Views
  • 6 replies
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Resolved! How to Plot analytics history in Line dashboard

Hi all,Following the dashboard documentation, in particular the Line Chart (https://saviynt.freshdesk.com/support/solutions/articles/43000500996-dashboards#Dashboards-DashboardDetailsforCreatingLineChart) we can see that it should be possible to plot...

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JustSalva by Regular Contributor
  • 1187 Views
  • 4 replies
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Resolved! Analytics not generating Disable Account task

Hi,We are trying to generate a Disable Account task through analytics. The query is successfully fetching 1 record on which we are trying to test the scenario, but the Disable Account task is not getting generated. The query is :select ua.userkey as ...

varunpuri by Regular Contributor
  • 1731 Views
  • 16 replies
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Resolved! Need tasktype for Remove account

We have a requirement to generate a dashboard report for X application when any user "X" account is removed (Leaver event for X account is triggered and remove account task created).We need to get all the user details for whom X application remove ac...

Souvik by New Contributor III
  • 1547 Views
  • 9 replies
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Resolved! Programmatically download analytics file

What is the preferred method to download an analytic execution programmatically?The desire is to run the analytic on a schedule, and access it via an external system using the REST API. Ideally, we would be able to access the data in CSV format as it...

Resolved! Elasticsearch analytic failure

I am getting an error "Saviynt Security Manager Alert: Failure" when trying to run an analytic that sends a notification email to the users and their managers when they have been inactive. It only works when I have elasticsearch turned off.Any sugges...

tcorcoran by New Contributor III
  • 1993 Views
  • 6 replies
  • 0 kudos

Resolved! Analytics Job gets hung up

I have a RunAllAnalyticsJob that gets hung up every once in a while and the only way to stop it is to restart the application. It is set to run a few analytics that pull data daily. I also have another one that is similar but it is set to run weekly ...

tcorcoran by New Contributor III
  • 547 Views
  • 1 replies
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Resolved! Automate removing a user from User Groups

Hello, can we automate somehow the removal of a user (say a Terminated user) from a User Group.If we use an actionable report, which Allowed Action would remove an inactive user from a user group?Can we use a User Update Rule that we can trigger on t...

Analytics file location

I created an analytics configuration using SQL query and used "save as file" with path "/saviynt_shared/reports/Archive/Analytics/". After running it where can I reach this path through UI to get the analytics file created?

NirajSaraf by New Contributor II
  • 600 Views
  • 5 replies
  • 0 kudos

Report for user and entitlements

We have a requirement in which we have to generate a report containing account, entitlementname, when the entitlement was assigned, who approved the entitlement and all that. Does anyone have a sample query which can be used to get such analytics rep...

NirajSaraf by New Contributor II
  • 312 Views
  • 1 replies
  • 0 kudos

Generate User Email On company change

Hi,We have a requirement on updating user email on their change of company and need a logic or a workaround for the same.We have around 82 companies at the moment of which 77 companies have the same email domain, except the leftover 5 companies which...

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AshishDas by Regular Contributor II
  • 513 Views
  • 1 replies
  • 0 kudos

Resolved! Need to generate a report to check whether the end date of a user has been extended

We need to generate a report to check the users whose end date has been updated and whose previous end date was earlier than the current date.How can we achieve this where the report is generated only if end date is updated for the user and only if t...

PRATYUSH1 by New Contributor III
  • 355 Views
  • 1 replies
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Resolved! using "Contains()" in email template

Hello All,I am trying to use "contains" in email template like below, but it seems wrong since i got no email when I use this function. can you give me an advice to improve ?Below are what I have tried but not worked<% if(${task?.taskdate}.contains('...

Joon by Regular Contributor II
  • 1729 Views
  • 13 replies
  • 0 kudos

Analytics revoke task how to create

Hi,We are new to Saviynt thus this might seem like a basic question. We are trying to create an analytics on azure resources. We have created the analytics for unused public ip's and its running fine and we can see it in dashboard as wellIn the Analy...

OOTB Dashboards and Dashboard Suggestions

We have a relatively new Saviynt implementation, and we are trying to dig into the dashboards side of things.Currently our environment has no OOTB dashboards to assign to the SAV Roles and this doc discusses there being OOTB dashboards:https://docs.s...

JohnLawson by Regular Contributor
  • 931 Views
  • 3 replies
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Can we pass values and call script for Disable Account for Exchange via Rest Connection

Hi,We need to disable Exchange account for a user on termination. However, that is triggered via powershell script for license disablement on exchange.We are able to pass the http params via update account json, which includes the username of the use...

AshishDas by Regular Contributor II
  • 1043 Views
  • 10 replies
  • 0 kudos

Resolved! V1 Actionable Analytics - Open,Provision Access

I have configured an Analytics report to provision access with all the required columns and configured the 'Allowed Action' to just 'Provision Access'.  However, when I see the report it shows 'Open,Provision Access' and I have not selected 'Open'.  ...

RV by Regular Contributor
  • 1314 Views
  • 2 replies
  • 0 kudos

Reconciliation for Shared Mailboxes

Hi,We have created Shared Mailboxes on a hybrid environment, where the shared mailboxes could be reconciled via AD reconciliation. However, we cannot see the delegates who are part of those Shared Mailboxes in AD.Is there a way to reconcile the deleg...

AshishDas by Regular Contributor II
  • 498 Views
  • 1 replies
  • 0 kudos

Multiple Select from SQL Query Not Working

Hi,I am trying to populate a field of users where multiple email users could be selected from the system in the dynamic attribute of a create users form.I am using Attribute Type as : Multiple select from SQL QueryValues : select email as ID from use...

AshishDas by Regular Contributor II
  • 1495 Views
  • 11 replies
  • 0 kudos

Resolved! Dataset values more than 10000

Hi,We have around 18000 departments which we wish to populate in a dropdown in the create user form from a dataset table that we have imported.However, dataset gives us a threshold of only 10k lines of entries.Any workarounds for this use case?Can we...

AshishDas by Regular Contributor II
  • 894 Views
  • 5 replies
  • 0 kudos

Resolved! Campaign Query

Hi,We have a requirement to relaunch a campaign for all users whose campaign response was ' No Response'.We have selected to revoke tasks for certified users on campaign expiry and hence, for users for whom 'No Response' was selected, we need to rela...

AshishDas by Regular Contributor II
  • 1265 Views
  • 7 replies
  • 0 kudos

Email Template sending 2 mails

Hi everybody!We need help with e-mail templates. When it's triggered, it sends two mails to the same email address instead of a mail. How can we solve this issue? Any suggestions??Thank you@JustSalva@nfraternali

Naz_A by Regular Contributor
  • 472 Views
  • 2 replies
  • 0 kudos

Resolved! Control Center Analytics Missing

We have analytics that have been run that should show in the control center, but I need help figuring out how to get them to show as graphs. What do I have to do to get anything to show here? Thank you!

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JohnLawson by Regular Contributor
  • 1509 Views
  • 9 replies
  • 0 kudos