Announcing the Saviynt Knowledge Exchange unifying the Saviynt forums, documentation, training,
and more in a single search tool across platforms. Read the announcement here.

Want to create a report to get the request history details of requests approved by specific approver

Tejsvi
New Contributor II
New Contributor II

Hi Team,

We need a SQL report to see the list of requests approved by some specific approvers (users).

I tried with below query but it's not working-

Select `REQUEST ID` as 'Request ID', `REQUEST TYPE` as 'Request Type', `REQUEST SUBMIT DATE` as 'Request Submission Date', `REQUESTED FOR` as 'Requested For', `REQUESTEE NAME` as 'Request Name', APPLICATION as 'Application', `REQUESTED ENTITLEMENT` as 'Requested Entitlement', SOD_EXCEPTION as 'SOD Exception', MITIGATINGCONTROL as 'Mitigating Control', `RISK TYPE` as 'Risk Type', `REQUESTED BY` as 'Requested By', `APPROVAL TYPE` as 'Approval Type', `ASSIGNEE ID` as 'Assignee ID', `ASSIGNEE NAME` as 'Assignee Name', case when `RequestAccessStatus` = 3 then max(APPROVEDATE) else null end as `Approval Date`, `REQUEST STATUS` as 'Request Status', case when `RequestAccessStatus` = 3 then max(APPROVEDATE) else null end `Request Completion Date`, case when `TASK STATUS` = 'Completed' then (taskupdatedate) else null end `Task Completion Date`, `TASK STATUS` as 'Task Status' from (SELECT DISTINCT SUBSTR(jbpmprocessinstanceid, INSTR(jbpmprocessinstanceid, '.') + 1, LENGTH(jbpmprocessinstanceid)) AS 'REQUEST ID', CASE WHEN (ar.requesttype = 1 or ar.requesttype = 3) THEN 'Grant Access' WHEN ar.requesttype = 2 THEN 'Revoke Access' WHEN ar.requesttype = 12 THEN 'Update Account' WHEN ar.requesttype = 11 THEN 'Emergency Access Request' END AS 'REQUEST TYPE', ar.REQUESTDATE AS 'REQUEST SUBMIT DATE', u2.username AS 'REQUESTED FOR', CONCAT(u2.FIRSTNAME, ' ', u2.LASTNAME) AS 'REQUESTEE NAME', ENDPOINTASCSV AS 'APPLICATION', case when ar.requesttype != 11 then IFNULL((SELECT entitlement_value FROM entitlement_values v WHERE v.entitlement_valuekey = ra.accesskey), 'Account') else (select role_name from roles r where r.ROLEKEY = ra.ACCESSKEY) end AS 'REQUESTED ENTITLEMENT', (select GROUP_CONCAT(distinct EXCEPTIONNAME SEPARATOR ',') from request_exceptions ex where ex.requestkey = ar.requestkey) as SOD_EXCEPTION, (select GROUP_CONCAT(distinct c.MITIGATINGCONTROL SEPARATOR ',') from request_exceptions ex, mitigatingcontrols c where ex.requestkey = ar.requestkey and c.MITIGATINGCONTROLID = ex.MITIGATINGCONTROL) as MITIGATINGCONTROL, (SELECT CASE WHEN v.RISK = 0 THEN 'None' WHEN v.RISK = 1 THEN 'Very Low' WHEN v.RISK = 2 THEN 'Low' WHEN v.RISK = 3 THEN 'Medium' WHEN v.RISK = 4 THEN 'High' WHEN v.RISK = 5 THEN 'Very High' END AS 'RISK TYPE' FROM entitlement_values v WHERE v.entitlement_valuekey = ra.accesskey) AS 'RISK TYPE', (SELECT username FROM users t WHERE t.userkey = ar.requestor) AS 'REQUESTED BY', aa.JBPM_ACTIVITY_NAME AS 'APPROVAL TYPE', u.username AS 'ASSIGNEE ID', CONCAT(u.FIRSTNAME, ' ', u.LASTNAME) AS 'ASSIGNEE NAME' , CASE WHEN aa.status = 1 THEN 'Pending Approval' WHEN aa.STATUS = 2 THEN 'Approved' WHEN aa.STATUS = 3 THEN 'Rejected' WHEN aa.status = 4 THEN 'Escalated' WHEN aa.STATUS = 6 THEN 'Discontinued' END 'REQUEST STATUS', ra.status as RequestAccessStatus, aa.APPROVEDATE, t2.updatedate as taskupdatedate, CASE WHEN t2.status = 1 THEN 'Open' WHEN t2.status = 2 THEN 'InProcess' WHEN t2.status = 3 THEN 'Completed' WHEN t2.status = 4 THEN 'Discontinued' END AS 'TASK STATUS' FROM ARS_REQUESTS ar , request_access ra, ACCESS_APPROVERS aa, USERS u, USERS u2, arstasks t2 WHERE ar.REQUESTKEY = ra.REQUESTKEY AND ra.REQUEST_ACCESSKEY = aa.REQUEST_ACCESS_KEY AND u.userkey = aa.APPROVEBY AND u2.userkey = ra.userkey AND t2.requestaccesskey = ra.request_accesskey and t2.ASSIGNEDFROMRule is null and u.username = '00006575' ORDER BY jbpmprocessinstanceid , JBPM_ACTIVITY_NAME , u.username) as t1 group by `REQUEST ID`, `REQUEST TYPE`, `REQUEST SUBMIT DATE`, `REQUESTED FOR`, `REQUESTEE NAME`, `REQUESTED ENTITLEMENT`, SOD_EXCEPTION, MITIGATINGCONTROL, `RISK TYPE`, `REQUESTED BY`, `APPROVAL TYPE`, `ASSIGNEE ID`, `ASSIGNEE NAME`, `TASK STATUS`;

9 REPLIES 9

rushikeshvartak
All-Star
All-Star

Query working as expected

rushikeshvartak_0-1670279927917.png


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

It's not working in my system, I tried below query and getting 0 record

Tejsvi_0-1670280368004.png

Does your analytics server working ?

Try running other reports

does records visible on preview mode or from data analyzer

share logs


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

I will check it and let you know but currently it is not working

What’s solution?


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

AshishDas
Regular Contributor II
Regular Contributor II

Hi Rushi,

The above query works fine, but does not show requests that are pending, for which task hasn't been created. Any idea to tackle that use case too?

Use left join 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

AshishDas
Regular Contributor II
Regular Contributor II

It worked

Tejsvi
New Contributor II
New Contributor II

Could you please provide me the correct query