Saviynt Forums

NirajSaraf · 02/01/2024

Hi Team,Can we implement ticketing system functionalities for ticketing system (Open ticket, close ticket, read ticket status automatically via Saviynt) for which there is no OOTB connector available? We want to integrate Cherwell ticketing system bu...

NirajSaraf · 01/04/2024

Hi Team,Is it possible to remove the Help Guide button from home page of Saviynt? It is a requirement from client to remove this button from home page.Thanks,Niraj Saraf

NirajSaraf · 11/29/2023

Hi Team,Is there any configuration to enable comments on discontinue action in certifications?Can we enable comment on certification discontinuation or campaign discontinuation?Thanks,Niraj

NirajSaraf · 11/02/2023

Hi Team,We are trying to upload account entitlement association using schema-based import. We are following the below documentation:Uploading Accounts and Associated Entitlements Using Schema Upload (saviyntcloud.com)We cannot find a column for menti...

NirajSaraf · 08/17/2023

Hi Team,We are trying to add a direct link to campaign in emails triggered for that campaign. We checked the URL for campaign, and it contains the campaign key, and we couldn't find any variable providing that in email templates.Is there any variable...

NirajSaraf · 12/18/2023

Hi @pruthvi_t ,Can you please let us know which configuration we need to change? We have this requirement and client is asking for this.Thanks,Niraj Saraf

NirajSaraf · 12/13/2023

Hi @pruthvi_t ,Any idea why it is showing up OOTB for you but not for my saviynt instance?Regards,Niraj Saraf

NirajSaraf · 12/12/2023

Hi Pruthvi, Thanks for the reply. But for me when discontinuing a campaign, it is not asking for comments. Check attached screenshot. So can you please check if you have enabled some setting for it to ask for comments. Also which saviynt version are ...

NirajSaraf · 06/15/2023

Hi Naveen,Also, any idea why disabling this option is fixing this issue?Regards.

NirajSaraf · 06/15/2023

Hi Naveen,I disabled the option from global configurations, and it is working now. Thanks!

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Cherwell Ticketing System integration

Remove "Help Guide" button from home page

Enable comment on discontinue action in certifications

Upload Account entitlement association using Schema based import

Custom URL for campaign in email templates

Re: Enable comment on discontinue action in certifications

Re: Enable comment on discontinue action in certifications

Re: Enable comment on discontinue action in certifications

Re: Role Creation using CSV Upload

Re: Role Creation using CSV Upload