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Forum Posts

Resolved! SUCCESS CRITERIA - Soap connector

Hi team,We are integrating a target application with Saviynt using ootb SOAP connectorSOAP request returns below response xml<SOAP-ENV:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:E...

smithamg by Regular Contributor
  • 822 Views
  • 2 replies
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Email Template sending 2 mails

Hi everybody!We need help with e-mail templates. When it's triggered, it sends two mails to the same email address instead of a mail. How can we solve this issue? Any suggestions??Thank you@JustSalva@nfraternali

Naz_A by Regular Contributor
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Resolved! AD failed on new account creation

Hey,After several week of create new AD Account working, now it dosent and we dont understand why. This is the error in provisionning comments:while creating account in AD - [LDAP: error code 19 - 000021 C8: AtrErr: DSID - 03200E96, #1: 0: 000021C8: ...

Jillustre by New Contributor III
  • 1081 Views
  • 4 replies
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Resolved! EnableAccount JSON is failing to enable account

We have below JSON in EnableAccountJSON attribute for AD connector. The Enable account task is failing with below error.SAV-Error while enabling account,No account found using disable rulesJSON:{"ATTRIBUTESTOCHECK":{"sAMAccountName":"${user.systemUse...

jdoma by Regular Contributor
  • 4022 Views
  • 18 replies
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Resolved! Composite key in Rest connector

HelloIs it possible to specify a composite key as unique value in the REST connector?Currently I have the below specified, but site ID is not unique value. Needed to add room ID but not sure about the syntax -"accountIdPath":"call1.message.result.u_s...

igaravi by Regular Contributor
  • 341 Views
  • 1 replies
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SuccessFactors connector error

Hi,We are trying to configure the SuccessFactors connector but are receiving an error on add and test. The error logs are showing a 401 and "DEBUG rest.RestUtilService  - Exception in RestUtilService.refreshAccessToken : org.apache.commons.lang.Unhan...

PeteWilson by New Contributor II
  • 1641 Views
  • 9 replies
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Resolved! REST - Unable to Import Account

Hi,I was trying to import account in Saviynt but it's failing, however this is working fine in the postman and production. The response from the Saviynt log is showing null response. please refers to my ImportAccountEntJSON as the following:{"account...

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yong_quan by New Contributor
  • 942 Views
  • 3 replies
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Modify account attributes

Hi,We have a technical rule- detective, for assigning an account and access of a particular Application.Then the account is provisioned using Provisioning Job(WS RETRY)Now, we have a dynamic attribute set within the Application, such that only certai...

HarishG by Regular Contributor
  • 387 Views
  • 1 replies
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Resolved! ImportAccountEntJSON not fetching

Hi, We tried REST API for Salesforce connect.ImportAccountEntJSOn is not fetching from target. Job error - Error - to Import Data correctly: Error in gettingthe system names configured on the cloud server ImportAccountENTJSON{    "accountParams": {  ...

Provisioning job not picking up pending tasks

Hi,WSRetry Job is not picking up the pending tasks. I have enabled Automated provisioning for the security system. Connection is also successful.If i try to complete the task manually, it asks for the account password. Is that the reason causing this...

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HarishG by Regular Contributor
  • 1047 Views
  • 5 replies
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Resolved! ImportUserJSON manager

Hi,I have a connection with ImportUserJSON. If I want to fill the Manager field, IT need to be the userkey of the existing user of saviynt correct?Because we have existing ImportUserJSON made by consultant and for Manager, it set the manager email an...

Jillustre by New Contributor III
  • 1521 Views
  • 11 replies
  • 0 kudos

Resolved! REST importaccountentJSON: nullresponse from target

Hi,We are trying to configure importaccountentJSON for REST connector. However, we get stopped by this kind of error constantly. We are not able to import any account information. What could cause these? Error messages, API response structure and our...

ekorh by Regular Contributor
  • 1655 Views
  • 12 replies
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Remove access of AD groups except one

Hi,There is a requirement that during disable of AD account of a user, the user should be removed form all the groups(accesses) except a particular group(XXX). Could you please suggest how to achieve this ? Best regardsHarish

HarishG by Regular Contributor
  • 721 Views
  • 5 replies
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Resolved! Entitlements With New Account - Disable

Hi.We have a case here that we want to use the Entitlement With New Account. So in endpoint of securitySystem X, we've add an entitlement from another endpoint Y. On security system request, after all approval, in pending task it create CreateAccount...

Jillustre by New Contributor III
  • 815 Views
  • 3 replies
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Map USER_IMPORT for AD Without Username

Is it possible to map user attributes from AD without setting the username in the mapping? I only want to pull in email and phone number, with the reconciliation field set to the systemUserName, but the errors in the log indicate username MUST be map...

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Account Correlation and User Correlation

I am trying to create a correlation between my user repository and the two applications I onboarded within my environment. Both the Users and the two applications are bring in the EmployeeID, but not all the accounts are syncing. Can someone explain ...

cdavis2 by Regular Contributor
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  • 7 replies
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Connection to custom jar file

Apologies if this is covered somewhere else. I've searched the forums and the knowledge base.I've got a custom jar file that I want to use for user creation, recon etc.If I trigger the recon directly from a job using the invoke extension jar job, it ...

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MFarrar by New Contributor
  • 625 Views
  • 0 replies
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Oracle ERP Connector - Details needed

Hi All,We are using Generic REST Connector to get the accounts reconciled from oracle fusion, however we see jar dependency to import roles/security policy from Fusion.We are referring to https://saviynt.freshdesk.com/support/solutions/articles/43000...

ssudhakar by New Contributor III
  • 524 Views
  • 1 replies
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Resolved! Connection JSON is not working

Hi Team,We are trying to integrating one application with REST Connector, but problem here is Connection JSON is not working. In postman we are getting the ticket value as a response, but if we use the below Connection JSON it's failing.Connection JS...

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jsatish by Regular Contributor
  • 558 Views
  • 2 replies
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AD connector JSON duplicity check

Hi Team ,  I wanted to know if we can check for duplicity check with non mandatory attribute in AD like employeeID ? I tried Check for unique parameter from AD connector guide but it didn’t help . I added something like EmployeeID: ${user.username)pl...

Ankyt19 by Regular Contributor
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  • 10 replies
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Info on REUSEACCOUNTJSON in AD

Team,I am looking for more information on REUSEACCOUNTJSON in AD. Following are some of my questions. Appreciate if someone can look into them and provide answers.How can REUSEACCOUNTJSON be triggered ?Is there a specific action in user update to tri...

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Srikanth by New Contributor
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  • 3 replies
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Resolved! REST Connector: Two step - registration & authentication in the Connection JSON. Possible?

Hello, I'm working on a REST based application onboarding. In order to establish a successful connection, It goes through two stage of registration & authentication. Step 1: Register the application & get apiKey -It requires username & password in th...

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REST Account Import

I'm trying to import accounts via REST but before it gets very far, I get:Error - to Import Data correctly: No content tomap due to end-of-input at [Source: ; line: 1,column: 0]Does this have to do with the Connection JSON or the ImportUser JSON? Her...

JohnLawson by Regular Contributor
  • 2012 Views
  • 16 replies
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REST connector: How to keep accounts entitlements a,b&c if only a and b are returned from API call

Hi!We are configuring a REST connector and currently we have a situation where in access import not all the account's entitlements are returned. This is a normal behaviour for the target system we are working with.However, in Saviynt we should be abl...

ekorh by Regular Contributor
  • 475 Views
  • 1 replies
  • 0 kudos