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Email Template sending 2 mails

Naz_A
Regular Contributor
Regular Contributor

Hi everybody!

We need help with e-mail templates. When it's triggered, it sends two mails to the same email address instead of a mail. How can we solve this issue? Any suggestions??

Thank you

@JustSalva@nfraternali

2 REPLIES 2

Manikanta_S
Saviynt Employee
Saviynt Employee

Hi @Naz_A ,

Can you please throw more light & attach you email template details?

Did you try with any examples provided in our email template guide:
https://docs.saviyntcloud.com/bundle/EIC-Admin-v2021x/page/Content/Chapter06-EIC-Configurations/Crea... already did ?, expedite logs as well.

Thanks & Kind Regards,
Manikanta.S

rushikeshvartak
All-Star
All-Star

What is frequency of email template job


Regards,
Rushikesh Vartak
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