Provisioning job not picking up pending tasks

[HarishG]

Hi,

WSRetry Job is not picking up the pending tasks. I have enabled Automated provisioning for the security system. Connection is also successful.

If i try to complete the task manually, it asks for the account password. Is that the reason causing this issue? If yes how can i avoid this?

And in provision comments i see this:

ZERO DAY [10-16-2022-total task count (6) is greater than defined limit (3)]. [10-16-2022-total task count (6) is greater than defined limit (3)].
[10-17-2022-total task count (6) is greater than defined limit (3)]. [10-17-2022-total task count (6) is greater than defined limit (3)].
[10-29-2022-total task count (34) is greater than defined limit (3)]. [10-30-2022-total task count (34) is greater than defined limit (3)].

Could you please assist me on this?

Best regards

Harish

[rushikeshvartak]

check provisioning limit under security system

[HarishG]

Hi @rushikeshvartak ,

Thank you very much for the solution.

But i actually had retried many times before increasing the limit.

May be because of this reason, its still not picking up the pending tasks. and still showing the old count(10) 

how can i avoid this and make it picked up by provisioning job?

Thanks in advance!

Best regards

Harish

[rushikeshvartak]

How many total tasks are pending for application can you discontinue and try for fresh user

[HarishG]

I discontinued all the task for this application and tried to provide assign access using user update rule. Rule got triggered correctly --> Task got created --> but not picked up from pending tasks when i run WERETRY job for that application.

Any idea what could be the reason?

Best regards

Harish

[rushikeshvartak]

What is error ? Please share logs