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I am currently assigning entitlement's to users dynamically using the DB Connector import JSON.Is there a way to dynamically assign enterprise roles as well? I could not find any examples in Freshdesk and was wondering if anyone has done this.
Is there a way to assign users an entitlement without it being part of an enterprise role (using ARS or another method) or is adding the entitlement to an existing or new role the only option?
I am currently utilizing the following logic to trigger one of two database inserts depending on which entitlement is assigned to the user:{"Role": ["${if(task.entitlement_valueKey.entitlement_value.equalsIgnoreCase('Admin User'){'GRANT '+task.entitl...
Saviynt provides example json syntax for granting entitlements using GrantAccessJSON:{"ENTITLEMENT_TYPE1" : ["INSERT INTOUSER_SAVROLES(USERKEY,ROLEKEY) VALUES(${user.id},1)" ," calltestproc()"],"ENTITLEMENT_TYPE2" : ["sdfds"]})Using this as a guide, ...
I am looking to automatically assign entitlements to accounts based on information captured during DB Account imports. I found the following example for importing accounts on Freshdesk:<dataMapping><sql-query description="This is the Source DB Query...
Failed to parse template script (your template may contain an error or be trying to use expressions not currently supported): startup failed: SimpleTemplateScript3915.groovy: 1: expecting ')', found 'else' @ line 1, column 259. e = '+accountName+'),8...
Thank you Rushikesh.I attempted to use your syntax posted above but I'm failing syntax checks around the else if statement:{"Role":["${if(task.entitlement_valueKey.entitlement_value.equalsIgnoreCase('Admin User'){' INSERT INTO testdatabase1(UserID,Ro...
Thank you for the responses. In my particular use case, I am performing database inserts on an external SQL database (Not Saviynt DB).I have one entitlement type called Role for this particular endpoint. I also have multiple entitlements associated...
I'm currently using a configuration similar to the following example:<dataMapping><sql-query description="This is the Source DB Query" uniquecolumnsascommaseparated="name" ><
