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Forum Posts

Ownership Transfer email

Looking for an email template which will be sent to User manager with details as BelowTo: User ManagerSub:This is to inform you that below list of Groups has been assigned you as XXX user is terminatedGroups List:Ent1Ent2Ent3All the groups which are ...

Karthik by New Contributor II
  • 869 Views
  • 5 replies
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Resolved! Requestable entitlement Config not working for Multi select dynamic attribute

I have an Ent type and in the Requestable entitlement config I am using ev.custompoperty1 like '%{$dynamicattr}%'.Now, if I select single value for this dynamic attribute then this query works and the Ent list is populated. But when I select multiple...

piyushm by Regular Contributor II
  • 1120 Views
  • 9 replies
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Resolved! Upcoming End Date Notification

We created a user update rule that will notify the manager when the user's end date is approaching (2 days). Also, tried creating analytics but still not sending email to respective recipients. Is there anything missing on our configurations?USER UPD...

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mgra by New Contributor III
  • 1005 Views
  • 3 replies
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Resolved! Access request based on entitlement

Hi,How can we delegate access requests based on entitlement?For example: Each entitlement has different owner. When a user requests for an entitlement, access request should go to the respective entitlement owner.I tried this using workflow, with cus...

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Harish7 by New Contributor II
  • 608 Views
  • 1 replies
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Ent Filter in ARS based on Account Type

Team Can we  filter out entitlements based on account type selected during access request like normal account or adm(Special Account) (Dont want to create a diff endpoint)Also We are looking for some thing dynamic based on account selected . We dont ...

Karthik by New Contributor II
  • 435 Views
  • 1 replies
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User update history

We are uploading user via Schema upload. However for the existing users, the History keeps on updating even though no changes is being made regarding User details.Is incremental import possible through File based Users Import (SchemaUserJob) 

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mgra by New Contributor III
  • 423 Views
  • 3 replies
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Update user detail

Hi,I would like to know the best approach to allow user to change few details of his own by logging into saviynt. for example first name, phone number,etc)can we do that with user update details in ARS?  if yes, how can we limit to allow user to modi...

Harish7 by New Contributor II
  • 655 Views
  • 2 replies
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Resolved! Bearer token

Hello,These are the steps mentioned while setting up a connection in Saviynt App for ServiceNow connection. How to get the Bearer token for connecion configuration ?Getting following error while trying to connect,Not allowing update of property: x_sa...

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padma03 by New Contributor III
  • 1418 Views
  • 5 replies
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Info on REUSEACCOUNTJSON in AD

Team,I am looking for more information on REUSEACCOUNTJSON in AD. Following are some of my questions. Appreciate if someone can look into them and provide answers.How can REUSEACCOUNTJSON be triggered ?Is there a specific action in user update to tri...

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Srikanth by New Contributor
  • 918 Views
  • 3 replies
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Retreive the password from the token endpoint to get the latest access token in REST connection

We have a requirement for the REST based integration with a target to retrieve the latest password from the target system's API. The REST connection uses basic auth to get an access token from the token endpoint and use that to authenticate with the ...

krecpond by New Contributor III
  • 948 Views
  • 8 replies
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Unable to make custom theme in v2020.1.2

We're trying to modify the UI branding but the changes on the following settings were not being applied aside from the icons:Sidebar and ARS TilesWe tried selecting "Change Theme" but it is empty. Is there any way to modify UI branding in v2020? I pu...

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jezzanuena by Regular Contributor
  • 437 Views
  • 1 replies
  • 0 kudos

workday xml parsing

Hi Guys,Can anyone share the a document or knowledge in understanding the workday xml reponse to map with Saviynt attributes.In fresh desk there is no explanation on how the attribute values are being retrieved from workday xml response. We are using...

sampath18 by Regular Contributor II
  • 638 Views
  • 3 replies
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Customize account list

Hi,Do you know is it possible to display additional attributes like display names or/and emails in an account list opened from any Entitlement? The account list opened in Accounts looks differently and has display names: 

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Olesia by Regular Contributor
  • 1376 Views
  • 5 replies
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Application Role Assigned as Birth Right

Hi!I noticed that there was a discussion last year about if application roles can be added to technical rules but it was said that it is not possible. Reference: https://forums.saviynt.com/t5/general-discussions/can-application-role-be-assigned-as-bi...

ekorh by Regular Contributor
  • 594 Views
  • 3 replies
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SMTP Settings - Password attribute is getting cleared automatically once save the changes

The password attribute is getting automatically empty while saving the configurations under SMTP Settings(type Basic Auth) and the authentication at SMTP server level is failing.The same is working properly in another instance. Does anybody experienc...

jdoma by Regular Contributor
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Resolved! UI Customisation

Is there a way to customise the buttons/labels  in Admin, Control Center, SOD, Certifications etc.,I know it's possible in Home, ARS and left & right navigation but for the other functions I can't seem to find any documentation for it. I'm planning t...

mgra by New Contributor III
  • 1939 Views
  • 8 replies
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Disable Account task completion email notification not triggering from Endpoint level

Hi There, I have noticed the following issue in Endpoint Email add templates section. where we have configured email templates for New account and Disable account tasks, The new account task email template is triggering when the task is completed. Ho...

sampath18 by Regular Contributor II
  • 1119 Views
  • 5 replies
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Could not decode token- Invalid JWS

Hi,I am getting the below error when i import users from connection.Logs:2022-08-08 07:44:07,704 [quartzScheduler_Worker-2] DEBUG rest.RestProvisioningService - responseError : Could not decode token: The token "AiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3M...

Harish7 by New Contributor II
  • 934 Views
  • 5 replies
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Login Events

Hi, I have taken a look at the data produced by a test audit log from Saviynt and there are some additional questions. We require the following Login, User access management and System security events. Login eventsRecords of successful and failed att...

Jay_RRP by New Contributor
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  • 3 replies
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Multiple http Params for RestAPI connections

Hi Team,We have couple of powershell scripts which will be used for different types of usecases in updateAccountJSON of RestAPI connectors .We are able to trigger one of the scripts as per standard syntax mentioned below . We want 2 different files w...

Ankyt19 by Regular Contributor
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  • 2 replies
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Saviynt 2021 logger setting

Hi All,Currently we are using saviynt 2022.x where we have good logging support and friendly UI to check and download log file.Coming to 2021.x the logging console is not as friendly as 2020.x. so can anyone here guide us how do we change the logging...

sampath18 by Regular Contributor II
  • 882 Views
  • 5 replies
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Resolved! How to recover deleted connection

Hi,One of my colleague  had deleted the Connections of one application from Saviynt Connection List by mistakenly. He don't have the connection json or any json as backed up.Can we recover the deleted Connection from Saviynt.It would be really helpfu...

Souvik by New Contributor III
  • 507 Views
  • 1 replies
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Contract end date approaching notification

Hi All,We have a requirement to send a notification to certain recipients to inform the contract expiry notification of their reportees.  Is there any way we could achive this in saviynt?I dont find an option in Actionable Analytics. We want to sched...

sampath18 by Regular Contributor II
  • 2597 Views
  • 10 replies
  • 1 kudos

Resolved! SAV role for SaviyntforSaviynt REST connector

Hi all,I created the following SAV role to give a service user permissions to update the users' status using Saviynt rest API (specifically to implement a SaviyntforSaviynt REST connector - POST call to https://<tenant url>/ECM/api/v5/updateUser)The ...

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JustSalva by Regular Contributor
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  • 5 replies
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AccountID Generation using custom jar

HI, We have a composite Account Name rule for one of the endpoint which cannot be generated using Out of box functionality. We have created External Jar to achieve account name rule  functionality.  Can some one tell how to call the external jar for ...

NrupenM by New Contributor II
  • 792 Views
  • 3 replies
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File based account Import

Hi All,While uploading the accounts in Saviynt using a flat file I select the option "Action for Account" as Yes but as per Saviynt description it's not happened; Action for AccountSpecify whether you want to remove the existing account to endpoint m...

Resolved! Schedule mail delivery

Hi,We have a requirement for users whose end date is coming soon to send emails reminding the manager.Exactly 3 mails should be sent. The first one 6 weeks before the end date, the second one 2 weeks before and the third one 3 days before.Is there a ...

Resolved! Transport Environment service account: required minimal set of entitlements

Hi all,We are configuring a transport between two environments and to do so we need to set-up a service account. What are the expected SAV_ROLES or saviynt entitlements required for the service account to perform the transports?We would like to assig...

JustSalva by Regular Contributor
  • 416 Views
  • 1 replies
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Resolved! How to Delete Organizations in bulk

Hi,Is it possible to to delete organizations in bulk via custom query job? or any other way?I tried to use the below query to make the organization inactive and change the org name. But i get the below error when i run the jobQuery: update customer s...

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Harish7 by New Contributor II
  • 1207 Views
  • 6 replies
  • 0 kudos