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Forum Posts

Resolved! Would like to have separate SAV_ROLE feature access to manage service account user lifecycle

Would like to know separate SAV_ROLE feature access to manage service account user lifecycle. Right now, we are relying on SAV_ADMINs for managing Service accounts. We would like to create a separate role for managing (creating/deleting/updating) Ser...

ImportAccountEntJSON - How to map response having no key only value

ImportAccountEntJSON Hi Experts ,  The API response i am getting as below (only value no key  {"data": [         [             "a.elumalai@company.com",             "N",             "2746"         ],         [             "j.ebrole@company.com",   ...

AJ23494 by New Contributor II
  • 286 Views
  • 2 replies
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Role Approval flow

Hi Team, Hope you're doing good! We've got below requirements from application team, please let me know if these are doable:1. Remove account button should be visible for only few people.2. When we use radio button in ARS, It generates 2 requests and...

Enddate for Service Accounts

Hi, We have a requirement that when a service account reaches it's 90 days period of inactiveness (after being disabled), A remove Account task should trigger and this will delete the service account from the Disabled Users OU in AD.To trigger the re...

AshishDas by Regular Contributor II
  • 911 Views
  • 4 replies
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ServiceNow request item state issue

Hi,We have configured ServiceNow to be end user request form using Saviynt App for ServiceNow and requests are approved in Saviynt. When approved, a task is created under ServiceNow request item for manual fulfillment.However when the Saviynt request...

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Jari_K by New Contributor III
  • 467 Views
  • 1 replies
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CreateAccount not working

Hi Team   We are trying to create account in highradius and users are getting created in HighRadius. However tasks are failing in saviynt and accounts not creating in saviynt.   Below is the json-   {   "accountIdPath": "call1.message.traceId",   "ca...

Jyoti1 by Regular Contributor
  • 423 Views
  • 3 replies
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REST API response code

Hi Team,We are integration new REST based application with Saviynt. New account Creation API is generation common 201 response code for both successful and failure cases with different message in response body.For success case: Response code 201 with...

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Rajesh_IAM by Regular Contributor
  • 389 Views
  • 1 replies
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How to do uncorrelation of bulk accounts

Hi Team,Is there any way to do uncorrelation of accounts in bulk as we have few invalid accounts imported from target and inactivated already those accounts, but still those accounts are correlated with users. Now we want to uncorrelate/remove those ...

Rajesh_IAM by Regular Contributor
  • 507 Views
  • 3 replies
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Dynamic attribute validation

Hello, We have an issue where we want to stop the validation condition when we select 'terminate,' but when we select 'terminate,' we are seeing the system checking the condition." ${(ActionTaken != 'Terminate' && ((newenddate == null) || ((newenddat...

Deepu by New Contributor II
  • 428 Views
  • 1 replies
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Active Directory cloning of accounts

Hi Team,We have got a requirement for Active Directory saying the account should be created / cloned in the same OU where peer has the account and also cloning of groups what users peer has.Can you please let me know how can we achieve this? Regards,...

Resolved! Restrict attribute on Update user API

 Hello,We have a requirement in which an application needs to create and update user information in Saviynt using the Saviynt API.We are currently utilizing the out-of-the-box (OOTB) user update API for this purpose. However, we would like to impose ...

prachi by Regular Contributor II
  • 654 Views
  • 4 replies
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Entitlement EndDate in Enterprise role

HiUserCase: User requests an Enterprise role from ARS along with StartDate and EndDate in the request.All the entertainment in the role gets the same StartDate and EndDate in the Target SAP system.Later when a new entitlement is added to the role, th...

HarishG by Regular Contributor
  • 790 Views
  • 8 replies
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pre-select a role or entitlement

Hi,This is with reference to onboarding of application to Saviynt. We have to onboard an application to EIC and we have the requirement to pre-select a value for Entitlement.Navigtation :Admin - Identity Repository - Security System - Insight (endpoi...

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nsapna by Regular Contributor
  • 475 Views
  • 2 replies
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Single Email for multiple tasks

Hi Team,Whenever user gets terminated/access is revoked through certification, which ever access that user has for all application accounts there will be a revoke task created for each entitlement that user has and with that there are multiple emails...

MounikaC by New Contributor
  • 256 Views
  • 2 replies
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Service now -Staus and sub status

Hi Team,We developed a REST connector to integrate a custom ticketing system for the ARS request management of customer applications. With help of ticket status json we can able to get the RITM status into saviynt, but we had requirement to capture t...

Mervinr by New Contributor
  • 554 Views
  • 4 replies
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Approval Workflow Saviynt-ServiceNow

Hello Team,In our current setup we have configured the Saviynt app in ServiceNow platform. We intend to use ServiceNow as a front end system where end user will request access, approvals will take place in ServiceNow as well and post final approvals ...

Amar by New Contributor
  • 383 Views
  • 2 replies
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How to Fetch Tcodes information from Request

Hi Team, We are trying to fetch the Tcode information from the request(request type: Emergency Session request) but we are not able fetch or figure out in which table it stores this value.We are using query like below :SELECT DISTINCTSUBSTRING_INDEX(...

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AravindK by Regular Contributor
  • 739 Views
  • 6 replies
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GSP changes on Access Request pages

Hi,We have a requirement:During the access requests, when the user is requesting for additional New account, it displays the Existing account information(Name,Status) as in the screenshot.Is it possible to show the account DisplayName instead of Name...

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HarishG by Regular Contributor
  • 326 Views
  • 2 replies
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Dynamic AccountName rule

Hi,For a Disconnected Application, can we use a dynamic attribute in AccountName rule in endpoint?Based on the value selected in the Dynamic attribute, the account name should be set.Any ideas? ThanksHarish

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HarishG by Regular Contributor
  • 301 Views
  • 1 replies
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Provision Exchange Mailbox

Hi Team,We need help on Provisioning mailbox from saviynt for users. We have created the exchange and Win connectors. And when we see the document for Win connector we see only account creation and not for email. Can someone help us with the json for...

Resolved! Import User JSON for Rest Connector

Hi We are trying to pull user data from the Source of truth into Saviynt, for which the connection json shows successful. However, user import throws an error. We are using url and subscription key to fetch the data.If we hardcode the subscription ke...

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AshishDas by Regular Contributor II
  • 798 Views
  • 1 replies
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Exchange SSL Certificate

Hi,As part of deploying the Saviynt Agent, it is mentioned to install the certificateNo further information is given on the same. What certificate is required and how to generate? Any documentation regarding the same?https://docs.saviyntcloud.com/bun...

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AshishDas by Regular Contributor II
  • 591 Views
  • 4 replies
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Resolved! Auto Cancellation of pending Tasks

Hi Team,Does Saviynt support auto cancelation of tasks?Suppose, Access request of the user is pending with the manager approval or Multiple level of Approvals and we want that user's access request to be auto canceled/discontinued ,if the manager did...

unique cn via sql query

Hi we have a requirement that we need to generate the unique CN when the user is created or user name change is updated , am trying to use the preprocessor handler in this , but am not sure abt incrementing  the cn if duplicate found and remove all t...

Resolved! UTC Date Format for Rest Connector

Hi,We are trying to pull data via rest connector for increment user import. However, the lastupdatedate format which we have in the target is in UTC format and we aren't able to resolve the new Date function in Saviynt.Below is the url, which we have...

AshishDas by Regular Contributor II
  • 1059 Views
  • 8 replies
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Resolved! Pre Processor Query

Hi,We have a requirement for pre processor, that whenever the companyname and grade of the user is updated, customproperty10 of the user should become blank, else it should remain as it is.Companyname and Grade are the attributes that come from our s...

AshishDas by Regular Contributor II
  • 1064 Views
  • 8 replies
  • 0 kudos

Resolved! Need an Extension Query

Hi, We have a use case that whenever a Service Account is created, All users having the SAV ROLE as 'CompanyHR' and having the same company name as the Service Account should be added as a Rank 2 owner, so that they can modify/enable and disable the ...

AshishDas by Regular Contributor II
  • 460 Views
  • 1 replies
  • 0 kudos

Customise ARS Form for Service Account

Hi,We have a requirement while we raise a request for a Service Account via the Manage Service Account tile in ARS.We have two account types: Service Account and Common Account. Whenever we select Service Accounts the Requestable Group entitlement ty...

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AshishDas by Regular Contributor II
  • 484 Views
  • 2 replies
  • 0 kudos

Azure AD Group Recon Failing

Hi,We are trying to filter Azure AD Groups via the ENTITLEMENT_FILTER_JSON in Azure AD OOTB connector.We checked the following url in postman and it returns 14000 enteries:https://graph.microsoft.com/v1.0/groups?$filter=onPremisesSyncEnabled ne true&...

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AshishDas by Regular Contributor II
  • 285 Views
  • 3 replies
  • 0 kudos

Resolved! Service Account Owner Mapping via csv

Hi,We have reconciled Account Owners via Active Directory and since we cannot recon Owners, we tried uploading the owner via csv file.However, this is not working.Below is the csv snapshot:And we get the following error: 

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AshishDas by Regular Contributor II
  • 475 Views
  • 3 replies
  • 0 kudos