Saviynt Forums

Jari_K · 04/16/2024

Hi,When requesting multiple accesses in one request, approvals of those accesses can be sent to different approvers for example based on ownership of the requested accesses.Currently all approvers assigned in the request can see approvals of others a...

Jari_K · 12/29/2023

Hello,SOD evaluation for application role requests from Saviynt App for ServiceNow is not working as expected.Currently if I make a request for two application roles that have risk defined from ARS both requestor and approver will see SOD violation i...

Jari_K · 12/22/2023

Hi,Noticed some interesting behavior of handling pending tasks and CreateTicketJSON when running WSRETRY job to create tickets.For example consider mover scenario where technical rules and birthrights create multiple pending tasks for example update ...

Jari_K · 11/24/2023

Hi,In Saviynt we have option to set roles available for request by setting the requestable value true or false. Seems that this does not work when using ServiceNow as request form with Saviynt app?Requestable property is synced to roles in ServiceNow...

Jari_K · 10/19/2023

Hi,We have configured ServiceNow to be end user request form using Saviynt App for ServiceNow and requests are approved in Saviynt. When approved, a task is created under ServiceNow request item for manual fulfillment.However when the Saviynt request...

Jari_K · 04/16/2024

Thanks for suggesting but this is not the issue. Request history shows those requests that approvers should see. But within the single request there is task history showing escalations and approvals/rejections per requested access and their justifica...

Jari_K · 04/16/2024

This is already set to "Approve all request assigned to me" which is not the issue. They can approve just fine but issue is the visibility.Comments show comments from all approvers and task history section of the request shows all accesses, decisions...

Jari_K · 01/12/2024

Hi @Darshanjain ,Thanks for checking and getting this on the fix list.But I don't believe that explanation because the same checksod parameter for the same createrequest API is used in another function in the SNOW app (the one used for making a reque...

Jari_K · 01/02/2024

Hi @Dhruv_S Yes, SODs are configured correctly. Violations can be seen when request is made in ARS but when request is made in ServiceNow for the same application roles violations are not evaluated, not even after request is submitted.Also noted that...

Jari_K · 12/28/2023

Hi @rushikeshvartak #1 Yes, I understood that EIC will merge if requestkey exists but issue is that when tasks are merged binding variable called 'task' will only contain information about only one of the merged tasks. How to get information about th...

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Saviynt Forums

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Limiting visibility inside access request approvals?

SODs are not evaluated for Request Application Roles when using Saviynt App for ServiceNow

Pending tasks and CreateTicketJSON

Saviynt App for ServiceNow does not honor requestable value for roles?

ServiceNow request item state issue

Re: Limiting visibility inside access request approvals?

Re: Limiting visibility inside access request approvals?

Re: SODs are not evaluated for Request Application Roles when using Saviynt App for ServiceNow

Re: SODs are not evaluated for Request Application Roles when using Saviynt App for ServiceNow

Re: Pending tasks and CreateTicketJSON