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Hi,When requesting multiple accesses in one request, approvals of those accesses can be sent to different approvers for example based on ownership of the requested accesses.Currently all approvers assigned in the request can see approvals of others a...
Hello,SOD evaluation for application role requests from Saviynt App for ServiceNow is not working as expected.Currently if I make a request for two application roles that have risk defined from ARS both requestor and approver will see SOD violation i...
Hi,Noticed some interesting behavior of handling pending tasks and CreateTicketJSON when running WSRETRY job to create tickets.For example consider mover scenario where technical rules and birthrights create multiple pending tasks for example update ...
Hi,In Saviynt we have option to set roles available for request by setting the requestable value true or false. Seems that this does not work when using ServiceNow as request form with Saviynt app?Requestable property is synced to roles in ServiceNow...
Hi,We have configured ServiceNow to be end user request form using Saviynt App for ServiceNow and requests are approved in Saviynt. When approved, a task is created under ServiceNow request item for manual fulfillment.However when the Saviynt request...
Thanks for suggesting but this is not the issue. Request history shows those requests that approvers should see. But within the single request there is task history showing escalations and approvals/rejections per requested access and their justifica...
This is already set to "Approve all request assigned to me" which is not the issue. They can approve just fine but issue is the visibility.Comments show comments from all approvers and task history section of the request shows all accesses, decisions...
Hi @Darshanjain ,Thanks for checking and getting this on the fix list.But I don't believe that explanation because the same checksod parameter for the same createrequest API is used in another function in the SNOW app (the one used for making a reque...
Hi @Dhruv_S Yes, SODs are configured correctly. Violations can be seen when request is made in ARS but when request is made in ServiceNow for the same application roles violations are not evaluated, not even after request is submitted.Also noted that...
Hi @rushikeshvartak #1 Yes, I understood that EIC will merge if requestkey exists but issue is that when tasks are merged binding variable called 'task' will only contain information about only one of the merged tasks. How to get information about th...
