User is not getting created in user management(Create user request form)

Harsha
Regular Contributor
Regular Contributor

Hi Team,

We are trying to create a form for guest management. When I click on submit it shows the following:

Harsha_3-1695883620602.png

 

Harsha_0-1695883679101.png

 

Though in the global configuration, it has auto approval.

PS: I created 2 users a day ago. Today when I try to do it,I had few changes in attributes,I rolled it back yet its showing as above.

Do anyone has the idea what could be the fault?

Thanks,

Harsha

3 REPLIES 3

Dhruv_Sharma
Saviynt Employee
Saviynt Employee

When user modification auto approve is selected, this message appears, and request doesn't get created. However, if you check, the user should get created. 

Harsha
Regular Contributor
Regular Contributor

Hi Dhruv,

No, it didn't create user, when it does it gives below pop up, saying it created the user with username. That is not happening now.

Harsha_0-1695885306952.png

Let me know if you have any clue why it is doing so.

Thanks,

Harsha

@Harsha, I replicated the same and user is getting created even after the above message is displayed, can you please verify by going to the Admin-> Identity repository->users-> search with the username which you created. Once you confirm this, we will check and let you know why the wrong message is displayed in the case of auto-approve.