Entitlement not updating after changing CP condition

[Bsah]

Entitlement is updating after meeting the condition (True) and when reversing the condition to be false entitlement is not being removed. This is in Pre-dev environment.

a.customproperty16='Active' AND a.statuskey=1 AND a.customproperty49 = 'True' AND a.customproperty13 in ("Permanent Full Time", "Permanent Part Time", "Max Term Full Time", "Max Term Part Time", "Casual", "Vacation Students") AND (a.customproperty37 is not null AND upper(a.customproperty37) != 'NONE') AND (date(addtime(sysdate(), '8:0:0')) >= date(a.customproperty35) AND date(addtime(sysdate(), '8:0:0')) <= date(a.customproperty36)) AND (a.customproperty38 is null OR upper(a.customproperty38) = 'NONE')

When CP49 is true- entitlement is added

When CP49 is False-entitlement should be removed, it is not happening.

[SumathiSomala]

@Bsah Did you enable below config in your technical rule?

Remove Birthright Access if condition fails 

[Bsah]

Hi Sumathi,

Yes, Remove Birthright access is enabled.

[SumathiSomala]

@Bsah did you try for different users?

Is users's CP40 updated to false?

Can you share the screenshots?

[rushikeshvartak]

share logs

[Bsah]

Hi Rushi,

CP40 was not updated to false, I manually updated it and still the entitlement is with tech rule.

After changing the condition from manager to not a manager them tech rule should remove the entitlement.