Entitlement EndDate in Enterprise role

[HarishG]

Hi

UserCase: 

User requests an Enterprise role from ARS along with StartDate and EndDate in the request.

All the entertainment in the role gets the same StartDate and EndDate in the Target SAP system.

Later when a new entitlement is added to the role, the newly added entitlement should also have the same EndDate in SAP.

Issue:

When a new entitlement is added to the role, immediately the new entitlement is provisioned to the user but the EndDate is not calculated. Enddate of the newly added entitlement is shown as 31129999, but the existing entitlements have an endDate as requested during the roleRequest.

Is it possible to fix this issue? or is there any way to push the EndDate of the entitlement to the target?

Thanks

Harish

[DixshantValecha]

Hi @HarishG, 

I appreciate you contacting saviynt forums. We are checking into this and will keep you posted.

[DixshantValecha]

Hi @HarishG,

I kindly request your assistance in thoroughly reviewing the logs when encountering the reported issue. We would greatly appreciate your efforts in providing us with detailed information regarding any errors or observations found within the logs during the occurrence of this issue. Your assistance in this matter will significantly contribute to our troubleshooting and resolution process. Thank you for your cooperation and prompt attention to this request.

[Dhruv_S]

Hi @HarishG 

There is a job to fix the entitlement end date mismatch issues associated with entitlements associated with the roles. 

Please refer below to the below link

https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter17-EIC-Analytics/Managing-An...

Types of Mismatches
Three types of mismatches can be discovered using the role access mismatch functionality.

Missing Access: When an enterprise role is assigned to a user, some of the entitlements that are part of the role are assigned to the user, whereas some entitlements are not assigned. That is, the user is assigned to the role, however all the entitlements are not assigned to the user.

Surplus Access: When an enterprise role is removed from a user, access to some of the entitlements still remains with the user.

End Date Mismatch: When the end date of the role assigned to users does not match with end date of the access to the entitlement(s) assigned from the roles or vice versa.

The scenario described above should come under End Date Mismatch which should be fixed by the Role-Access Mismatch job. Since such jobs impact all the users hence you are requested to run this job only carefully and try in lower environments first.

Regards,
Dhruv Sharma
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[HarishG]

Thank you @Dhruv_S and @DixshantValecha.

We are currently on EIC v23.5 and i didn’t find the Role-Access mismatch job.

Best regards

Harish

[Dhruv_S]

Hi @HarishG ,

If you scroll down, it should be available in Utility Section. Please refer below screenshot.

Regards,
Dhruv Sharma
If this reply answered your question, please accept it as Solution to help others who may have a similar problem.

[DixshantValecha]

Hi @HarishG,

To locate it, simply scroll down to access the Utility Section. For your reference, please consult the screenshot provided below.

[HarishG]

Hi,

I still don’t find it. Can i ask you which EIC Version are you on?

Best regards

Harish

[Dhruv_S]

Hi @HarishG , Our test environment version is EIC V23.10