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Forum Posts

Workflow not working and can't accept approvals

Hi, I have currently a problem with workflow and how it is assigning acceptance approval process, at the moment it is producing result like this It is always showing request id as 0 and when you go into view panel it shows Is there any fix for this? ...

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Chiya by New Contributor
  • 985 Views
  • 7 replies
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REMOVEACCOUNTACTION doesn't work

Hi,we are testing REMOVEACCOUNTACTION in LDAP connector for provisioning but it doesn't work. The account is not deleted and don't set the custom attribute cednegPeopleAnnullato to S.We have tried with this:{"removeAction":"SUSPEND","moveUsertoOU":"O...

ADD ACCESS TASK failing

Hi Team , The add access task of my adsi connector is failing with ambiguous method overloading errorthe json is like this {"objects": [{"objectClasses": ["user"],"distinguishedName": "${account.accountID?.replace('\\', '\\\\')?.replace('/', '\\/')}"...

AJ23494 by New Contributor II
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  • 3 replies
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Organization import from API

We created an Organization object: OBJA from Savyint API. The object is correctly created and we can see it and modify it with the User Interface. Everything seems OK.No custom organization validation class is configuredWith User interface:We also cr...

barbaste by New Contributor II
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  • 3 replies
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Identity match and merge page is blank

Hello,We are setting up the identity match & merge configurations in our dev environment. We did all the steps necessary and we have ran the Identity match and merge job in the job control panel. It found 19 duplicate accounts, so we wanted to check ...

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Unable to find the SOAP call in logs

Hi All, We have a SOAP connection for the ticket generation application. Whenever Saviynt is calling the Soap connection for ticket creation we can't see the value of the attribute which are going for ticket creation. We can see values like "user.use...

GauravJI by New Contributor
  • 505 Views
  • 2 replies
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create request API Internal server Error when trying to request Emergency Access Role

Hi,we are trying to request emergency access role via createrequest API but we are getting 500 Internal Server Error . Any one using this api to request Emergency access roles and succeeded.  Below is the request body. Below request body is same as d...

Vamsi by New Contributor III
  • 1768 Views
  • 4 replies
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Import email template not working as expected

Hi Team , My requirement was to head header and footer to all the email templates in SSM . So i exported all templates using transport utility and then edited the email_template file to include the new header and footer . I zipped it properly along w...

AJ23494 by New Contributor II
  • 410 Views
  • 1 replies
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SSO timeout page

Hello,I have Azure AD SSO configured and working fine. But, in idle state (due to inactivity) it lands to following URL:https://localhost:9031/idp/SSO.saml2It doesn't look good. Is there anyway i can change it to Azure logout page or something else?

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Vinit556 by New Contributor III
  • 909 Views
  • 3 replies
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Resolved! Sav2sav issue

Hello,I have userimport rule written in sav2sav connection which is :-----------------------------------------------------------------------------------------------------------------<dataMapping> <before-import></before-import><sql-query description=...

Vinit556 by New Contributor III
  • 781 Views
  • 4 replies
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Systemusername rule

Hello,I have a use case where systemusername should be generated based on some conditions:Conditions # 1 If country is "Singapore" and employee type is "Employee"....Systemusername should be <Emp><firstname intital><sing><1>here <1> should be increme...

Vinit556 by New Contributor III
  • 665 Views
  • 3 replies
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SOD Rejection through Workflow

HI team,We have a requirement where we have to reject the SOD conflicting roles and allow other roles for approval.  We have used SOD > 0 in the workflow and it is rejecting all other roles submitted in the same request. Is there a way we can reject ...

NrupenM by New Contributor II
  • 1304 Views
  • 4 replies
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Email generation

Hello,I have a requirement of generating unique email addresses. Here are the conditions:1) For all the users first name and last is coming from HR data. Hence email should be:   <firstname_lastname>@domain.com    If user/email already exist, it shou...

Vinit556 by New Contributor III
  • 1212 Views
  • 10 replies
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Map USER_IMPORT for AD Without Username

Is it possible to map user attributes from AD without setting the username in the mapping? I only want to pull in email and phone number, with the reconciliation field set to the systemUserName, but the errors in the log indicate username MUST be map...

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Resolved! query to see if user is a manager

Hello,Our HR doesn't send any flag if user is a manger or not.Hence, i am looking for a query which can check if imported user is a manager or not. If he/she is a manager, using SAv2Sav I will map the output with custom attribute in user data as yes ...

Vinit556 by New Contributor III
  • 570 Views
  • 1 replies
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Resolved! Conditional Content within Email Template

Hello,I'm trying to define a condition with the following values below on the body of email and it doesn't trigger an email notification. <% if (${user.customproperty11} == null)print "QR Code not found, please contact Support"else<img src="https://x...

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mgra by New Contributor III
  • 2847 Views
  • 26 replies
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How to change date format in importuser json

I am using following to import start date from HR data:but it is not coming in correct format in Saviynt.currently, date of joining is coming as : 08-10-2022, but SSM is reading it as 10 Aug, 2022 but it should read it as 8 Oct, 2022Any idea, how to ...

Vinit556 by New Contributor III
  • 659 Views
  • 3 replies
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Resolved! Unable to authenticate to EIC REST API

Using Postman I am unable to authenticate to the EIC REST API. I always get back "Invalid username or password". I have tested with both the admin user and a new user I created which I:Added ROLE_ADMIN SAV roleSet localAuthEnabled to 1 (although SSO ...

Resolved! New account request

Hi,I got the below error in the screenshot when trying to request access for a new account to a user from ARS. Do you have any idea when this error would come? and how to avoid thisThanks in advance! Best regardsHarish

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Harish7 by New Contributor II
  • 516 Views
  • 1 replies
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Resolved! Saviynt creating 2 manually provisioned account when provisioning new account REST connector

Hello,We have noticed a problem when provisioning a new account to our gitlab-DEV environment through Saviynt. When we make a new account request through the ARS, approve the task and run the provisioning job, a new account is created in Saviynt with...

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REST : entitlement owner mapping

We have a use case where we are receiving the entitlement owners as part of an API. We tried configuring the same using a rest connection to pull entitlement owners but it does not seem to work. We tried checking Freshdesk for more information, there...

shreyascn by New Contributor III
  • 361 Views
  • 0 replies
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Unable to update CP using customquery

Hello,I am trying to put value of customproperty19 from AD endpoint to user's Customproperty52 using custom query job.Query:Update users u set u.customproperty52 = (SELECT a.customproperty19 FROM ACCOUNTS a, users u, USER_ACCOUNTS UA, ENDPOINTS EP wh...

Vinit556 by New Contributor III
  • 499 Views
  • 2 replies
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Setting up a job failure report / alerts

Is there a way to send out alerts in case a job fails / hangs up and terminates without any error code?I was trying to set up an analytics report on the ECMIMPORTJOB table but I have run into some issues,So this job in question usually runs for sever...

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yogesh by Regular Contributor III
  • 802 Views
  • 2 replies
  • 0 kudos