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Remove tasks getting created for already deleted accounts

AJ23494
New Contributor II
New Contributor II

Hi Team , 

We have an issue where the disconected application is of the status Manually suspended and the username has changed to xyz-deleted on date . But when we create a deprovision/disable rule for all the accounts that the user have . 

The remove account/access task is getting generated for this disconnected application which ideally it shouldn't . Is this a bug or a known issue or am i missing some config .

Thanks 
Ankit Jindal 

3 REPLIES 3

rushikeshvartak
All-Star
All-Star

Ideally all entitlements from accounts should be removed once account is suspended hence if account having entitlement it will create for remove access 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

AJ23494
New Contributor II
New Contributor II

It does not have entitlements , they were stripped earlier . Still remove account tasks are getting generated .

It seems issue. ideally tasks should not be created for manually suspended/suspended from import service & inactive account status


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.