We have a use case where we are receiving the entitlement owners as part of an API.
We tried configuring the same using a rest connection to pull entitlement owners but it does not seem to work.
We tried checking Freshdesk for more information, there were such issues raised by few people but there was no solution attached.
Reference - REST Connector : Entitlement owners mapping - Saviynt Forums - 2896
Response is as below:
{
"Data": {
"OCApprovers": [
{
"Country": "Ghana",
"OCApprover": "NinaTest@abc.com"
},
{
"Country": "Ghana",
"OCApprover": "nina@abc.com"
},
{
"Country": "Kenya",
"OCApprover": "nina@abc.com"
},
{
"Country": "Kenya",
"OCApprover": "prudhvi@abc.com"
},
{
"Country": "Demo Country",
"OCApprover": "Prudhvi@abc.com"
},
},
{
"Country": "Demo Country",
"OCApprover": "gowtham.veldi@abc.com"
}
]
}
}
JSON:
"entOwnerParams": {
"connection": "acctAuth",
"successResponses": {
"statusCode": [
200
]
},
"unsuccessResponses": null,
"doNotChangeIfFailed": true,
"entTypes": {
"OC": {
"call": {
"call1": {
"processingType": "httpOwner",
"connection": "acctAuth",
"showJobHistory": true,
"callOrder": 0,
"stageNumber": 0,
"http": {
"url": "XXXX",
"httpContentType": "application/json",
"httpMethod": "GET",
"httpHeaders": {
"Authorization": "${access_token}",
"Accept": "application/json"
}
},
"listField": "Data.OCApprovers",
"entIdPath": "Country",
"ownerIdPath": "OCApprover",
"ownerKeyField": "email",
"entKeyField": "entitlementID",
"pagination": {
}
}
}
}
}
}
