New account request

[Harish7]

Hi,

I got the below error in the screenshot when trying to request access for a new account to a user from ARS. Do you have any idea when this error would come? and how to avoid this

Thanks in advance!

Best regards

Harish

[rushikeshvartak · Accepted solution]

What is account name rule for application ?

Does application account for user is inactive ?

Under Endpoints -> Turn off option "Disable New Account Request If Account Already Exists"