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05/22/2024 11:53 PM
Hello,
We are seeing an issue with requestable entitlements in ARS screen for one of the REST Endpoint [Oracle IDCS].
Issue:
Users are intermittently unable to see all the entitlements on ARS screen to place a request. For example, out of 50 active entitlements on endpoint, user is able to see only 48 entitlements in ARS screen. If same user wait for couple of mins and open ARS screen again, he is able to see all the 50 entitlements. It is impacting user experience.
Existing Implementation:
We are filtering requestable entitlements based on Dynamic Attribute [tied to endpoint] selection on ARS screen.
Config for Requestable Entitlement in ARS
ev.customproperty1='${Application}' and ev.entitlement_value not in (concat('${Application}','_Approvers'))
If we execute the query in data analyser with above condition, we are able to see all the entitlements but sometimes few of them are not visible in ARS screen.
05/23/2024 02:01 AM
05/23/2024 02:17 AM
Hi Rushikesh,