Error sending Email "Text must not be null"

[Ivan5533]

Hello all,

I am getting an error when a user update rule sends an email notification, as you can see in the attached logs, it loads the following email template "IAM: ALERT Empty user attributes have been detected (to manager)".

java.lang.IllegalArgumentException: Text must not be null at com.saviynt.ecm.services.EmailerService.sendMail(EmailerService.groovy:3306) at com.saviynt.ecm.services.EmailerService.sendEmailBasedOnConfig(EmailerService.groovy:169

2024-03-14T16:54:16+01:00-ecm-worker-changeaction.UserChangeActionService-quartzScheduler_Worker-2-5kvhg-ERROR-Error while sending email

2024-03-14T16:54:16+01:00-ecm-worker-changeaction.UserChangeActionService-quartzScheduler_Worker-2-5kvhg-DEBUG-Sending email for user = 24878 using template IAM: ALERT Empty user attributes have been detected (to manager)

And as you can see in the attached screenshot, this email template has values in the text, so I don't understand why this error could be happening.

Could you help me? surely I'm missing something.

Thank you,

Iván

[CR]

can you check instead of manager.mail  , u can pass your hardcode mail check mail trigger or not confim?

[rushikeshvartak]

This seems issue with dynamic attributes used in email body