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03/14/2024 09:12 AM
Hello all,
I am getting an error when a user update rule sends an email notification, as you can see in the attached logs, it loads the following email template "IAM: ALERT Empty user attributes have been detected (to manager)".
java.lang.IllegalArgumentException: Text must not be null at com.saviynt.ecm.services.EmailerService.sendMail(EmailerService.groovy:3306) at com.saviynt.ecm.services.EmailerService.sendEmailBasedOnConfig(EmailerService.groovy:169
2024-03-14T16:54:16+01:00-ecm-worker-changeaction.UserChangeActionService-quartzScheduler_Worker-2-5kvhg-ERROR-Error while sending email
2024-03-14T16:54:16+01:00-ecm-worker-changeaction.UserChangeActionService-quartzScheduler_Worker-2-5kvhg-DEBUG-Sending email for user = 24878 using template IAM: ALERT Empty user attributes have been detected (to manager)
And as you can see in the attached screenshot, this email template has values in the text, so I don't understand why this error could be happening.
Could you help me? surely I'm missing something.
Thank you,
Iván
03/14/2024 09:30 AM
can you check instead of manager.mail , u can pass your hardcode mail check mail trigger or not confim?
03/14/2024 08:36 PM
This seems issue with dynamic attributes used in email body